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Updated: Jul 10, 2026
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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. A customer is requesting space required for an IP500 and expansion modules. IT says that they have 12U space (2U = 73mm / 2.9") available in their rack. 35 DS phones and 30 analog phones are required. The customer also has one analog trunk. In case of power failure, one analog phone has to ring. The VMPRO server takes 4U space on the rack. What is the minimum space required for the IP Office?
A) 6U
B) 2U
C) 12U
D) 8U
2. A client has five locations on a Small Community Network (SCN) with a centralized voicemail at the central site. The VoiceMail server is running out of resources to support all the remote auto attendants. The client wants all sites to have their own auto attendants while the central site supports user and hunt group mailboxes. How should the two site settings be configured? (Choose two.)
A) Set the central site as a centralized server.
B) Set the central site as a distributed server.
C) Set the remote sites as distributed servers.
D) Set the remote sites as backup servers.
3. A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow them to do this? (Choose two.)
A) SSH session to the IP Office address
B) Web session to the IP Office address
C) Call Status Application
D) Telnet session to the IP Office
E) System Status Application
4. A customer has multiple IP Offices that have been in operation for over three years. IP hard phone users are complaining that they are experiencing "one way audio" during the calls. The problem has only recently started to occur. The problem is random and is hard to duplicate. Which three could be used to troubleshoot this issue? (Choose three.)
A) a current Network Assessment
B) an IP Office Monitor trace with AVRIP options enabled
C) an IP Office Monitor trace with Real Time Audio trace options enabled
D) an IP Office Monitor trace with H.323 options enabled
E) a packet sniffing trace
5. Which two cards can give the IP500 control unit the full ability to interface to a T1/E1 ISDN trunk without additional licenses? (Choose two.)
A) Voice Compression Module
B) PRI 24/30
C) ISDN-U
D) Legacy Carrier Card
E) IP 500 PRI-U
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,C | Question # 3 Answer: B,E | Question # 4 Answer: A,D,E | Question # 5 Answer: B,D |
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