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Updated: Jul 18, 2026

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BlackBerry BCP-223 Exam Overview:

Certification Vendor:BlackBerry
Exam Name:Supporting a BlackBerry Enterprise Server v5.0 in a Microsoft Exchange Environment
Exam Number:BCP-223
Exam Format:Multiple choice, Scenario-based questions
Available Languages:English
Related Certifications:BlackBerry Certified Professional (BCP)
Sample Questions:BlackBerry BCP-223 Sample Questions
Exam Way:Online or onsite proctored exam (varies by testing provider)
Pre Condition:Familiarity with Microsoft Exchange and basic BlackBerry Enterprise Server administration concepts is recommended.

BlackBerry BCP-223 Exam Syllabus Topics:

SectionObjectives
Device Management- Wireless synchronization
  • 1. Email and calendar sync
    • 2. Service books and provisioning data
      - User and device administration
      • 1. User provisioning
        • 2. Device activation methods
          Monitoring & Troubleshooting- System monitoring tools
          • 1. Performance monitoring
            • 2. BES logging and diagnostics
              - Issue resolution
              • 1. Connectivity troubleshooting
                • 2. Service recovery procedures
                  Maintenance & Backup/Restore- Backup and recovery
                  • 1. Disaster recovery planning
                    • 2. Configuration backup procedures
                      - System maintenance tasks
                      • 1. Database maintenance
                        • 2. Service updates and patching
                          Security & Policies- IT policy management
                          • 1. Device policy enforcement
                            • 2. Security profile configuration
                              - Security architecture
                              • 1. Authentication mechanisms
                                • 2. Encryption standards
                                  BlackBerry Enterprise Server 5.0 Architecture- System architecture design
                                  • 1. Scalability considerations
                                    • 2. High availability concepts
                                      - Core components of BES 5.0
                                      • 1. SRP connectivity and routing
                                        • 2. BlackBerry Enterprise Server services
                                          Installation & Configuration- Post-install configuration
                                          • 1. Database configuration
                                            • 2. Service account setup
                                              - BES installation process
                                              • 1. Setup and configuration steps
                                                • 2. Prerequisites and system requirements
                                                  Microsoft Exchange Integration- Exchange environment support
                                                  • 1. Permissions and service access
                                                    • 2. Exchange 2007/2010 integration concepts
                                                      - Messaging integration
                                                      • 1. MAPI connectivity
                                                        • 2. Mailbox synchronization
                                                          Messaging & Email Flow- Email routing mechanisms
                                                          • 1. Data compression and encryption
                                                            • 2. Message processing flow

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