Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:

1. An order fulfillment case type allows a customer to update user profile information during the order placement stage.
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?

A) Add a button for each profile page to each assignment.
B) Add an alternate stage to the case life cycle.
C) Add an optional process to the case workflow.
D) Add a set of optional actions to the case workflow.

2. You are designing a credit transaction case type and have the following requirement:
Transaction disputes must be resolved within 3 days.
To meet this requirement you need to set the____________in the service level to 3 days.

A) urgency
B) passed deadline
C) goal
D) deadline

3. To qualify for an instant loan, an applicant must earn a monthly income of at least GBP2000 and cannot exceed GBP20000 in total liability.
How do you enforce these restrictions when requesting an instant loan?

A) Use a single Validate rule with two conditions: one for income and one for liability.
B) Use Ul controls to validate the entries in the income and liability fields.
C) Use a Validate rule to call two Edit validate rules: one for income and one for liability.
D) Use two Edit Validate rules: one for income and one for liability.

4. A bookseller maintains a database of more than 10,000 book titles. You have been asked to configure a form that a allow users to select a book by title .
How do you configure the form?

A) Add a drop-down control arid source the data from the property value used in the control.
B) Add an autocomplete control and source the data from the clipboard work page.
C) Add a drop-down control and Source the data using a data page. C Add an autocomplete control and Source the data using a data page.

5. A report contains columns for Customer, Billing Cycle, Credit Card, and Expiration Date.
A manager requests that the report show only those customers who meet the following conditions:
* The customer is on a monthly billing cycle
* The credit card is either MoreCash or Vista
* The credit card expires within 60 days
Which set of filtering conditions returns a report with the desired data?

A) Credit Card equals MoreCash AND Credit Card equals Vista AND Billing Cycle equals monthly AND Expiration Date is 60 days greater than today
B) Credit Card equals MoreCash or Vista, Billing Cycle equals monthly, and Expiration Date equals next 60 days
C) Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle equals monthly AND Expiration Date equals next 60 days.
D) Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle is not quarterly AND Expiration Date is less than 60 days

Solutions: