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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A customer is requesting space required for an IP500 and expansion modules. IT says that they have 12U space (2U = 73mm / 2.9") available in their rack. 35 DS phones and 30 analog phones are required. The customer also has one analog trunk. In case of power failure, one analog phone has to ring. The VMPRO server takes 4U space on the rack. What is the minimum space required for the IP Office?

A) 6U
B) 2U
C) 12U
D) 8U

2. After adding a dual PRI card into an existing IP Office 500 and rebooting, the SIP lines have disappeared from the configuration. What caused this happen?

A) The SIP lines had the SIP URI tab deleted.
B) The new PRI channels took all existing SIP Trunk Licenses.
C) The SIP lines had a Line ID of 15.
D) The "SIP Trunks Enable" tab on LAN 2, the VoIP Tab was unchecked.
E) The dual PRI Card was installed into slot one of the IP Office 500. Slot one is reserved for single PRI cards.

3. An error appears while testing the IP Office VoiceMail database integration.
What are two Avaya resources you can access before escalating the problem to Avaya? (Choose two.)

A) Log into support.avaya.com web site and check on the "InSite" field
B) Ethereal data traces
C) Help button on Monitor
D) System Status Support tool
E) IP Office Knowledge Base Web Site

4. A customer has opened up another location in London that will have four employees and wants to SCN this site with the current location in New York City which has an IP500 that has been installed for over a year without any software revisions. Which two solutions do you recommend for the London location? (Choose two.)

A) Install the IP500 with VCM 32, add a digital station module on the IP500, Put the IP500 and the DS module on a UPS, earth ground the IP500 and the digital station module, match the IP500 and DS module with the version level with New York City and install the four digital phones.
B) Install four digital phones and create a VPN connection between London and New York City for the digital phones to connect back to the digital station module in New York City.
C) Install the IP500 with the VCM 32 on a UPS, a 12 port POE switch on a UPS, earth ground the IP500, match the IP Office version level with New York City, install four IP Phones, and verify the correct software version on the IP phones.
D) Install the IP500 with the VCM 32 and the 12 port Ethernet switch on a UPS, ground the IP500, upgrade the IP500 to the same version as the IP500 in New York City, install four digital phones, and verify the correct software version on the phones.

5. For what is the "Primary Trans. IP Address" on LAN2 used?

A) Forward incoming IP packets without a service or session to the address if defined.
B) A backup destination IP Address in case the main address is not accessible.
C) Assign more than one IP address to the interface.
D) Define the default gateway to the interface.

Solutions: