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Last Updated: Aug 23, 2026
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| Section | Objectives |
|---|---|
| Voicemail and Unified Messaging | - Voicemail Pro configuration - Message delivery and integration options |
| Security and Access Control | - Network security considerations - User permissions and system access control |
| User and Extension Management | - User provisioning and profiles - Extension numbering and assignment |
| Call Routing and Telephony Features | - Hunt groups and call distribution - Inbound and outbound call routing |
| System Maintenance and Troubleshooting | - Fault isolation and resolution procedures - Monitoring system performance and logs |
| IP Office System Architecture | - Control unit hardware and expansion modules - IP Office components and deployment models |
| Installation and Initial Configuration | - Licensing and feature activation - System setup and configuration wizard |
| SIP and Trunk Configuration | - SIP trunk setup and troubleshooting - PSTN connectivity and gateway configuration |
1. Subscribers call and complain because they log in to their mailboxes and are not presented with the AUDIX (or Serenade) TUI interface with the R3 MM system.
What are two possible reasons for this? (Choose two.)
A) The desktop Subscriber Options is still R1.1.
B) Microsoft Exchange is unavailable; the offline access TUI is Aria.
C) The users' Class of Service (COS) or the TUI with the COS has changed.
D) They called from an IP endpoint.
2. You are performing acceptance testing as part of a Modular Messaging 3.1 for Exchange implementation. The PBX administrator has configured the Modular Messaging (MM) pilot number as 71500, and when you call 71500, MM answers. However, whenever MM makes an outcall the calling number shows as 9999.
Assuming this is changeable, where is it changed?
A) On page 2 of the trunk group form in the PBX, set Send Calling Number to Y
B) It is not changeable; MM always displays 9999 for outcalls.
C) In Voice Mail System Configuration, PBXs, Avaya Dialogic QSIG, Outgoing Call tab, Origin Number field
D) In Voice Mail System Configuration, PBXs, Avaya Dialogic QSIG, Transfer/Outcall tab, Voice Mail Number field
3. Which tool is used to confirm the correct operation of Dialogic Integration cards prior to the Messaging Application Server (MAS) services being installed and configured?
A) Dialogic Line Tester
B) Dialogic Configuration Manager
C) Dialogic PBX expert
D) Port Monitor
4. Which three message store details are required to complete the Data Collection Tool (DCT) for the Exchange Message Store Information page? (Choose three.)
A) Peer Directory Server
B) Peer Email Server
C) Microsoft Windows Domain
D) Corporate Network Details
E) Message Storage Server (MSS)
5. You are unable to make a successful test connection to an Aria Digital machine and suspect that the Octel Serial Number may be incorrect.
Which path should be taken from the Message Network Administration menu to verify this?
A) Remote Machine Administration > Remote Machine Parameters
B) System Parameters > General Parameters
C) System Parameters > General Parameters > Octel Administration
D) Basic System Administration > TCP/IP Administration > Network Addressing
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: A,B,C | Question # 5 Answer: A |
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