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NHA Phlebotomy-Technician Exam Syllabus Topics:

SectionObjectives
Safety and Compliance- OSHA standards and safety protocols
- Needlestick prevention and biohazard disposal
- Infection control and PPE usage
Patient Preparation- Explaining procedures and obtaining consent
- Patient identification and communication
- Site selection and preparation
Specimen Collection- Order of draw and tube handling
- Capillary puncture procedures
- Venipuncture techniques
Specimen Processing and Handling- Quality control and rejection criteria
- Specimen transport and storage
- Labeling and documentation
Professional Practice- Ethics and patient confidentiality (HIPAA)
- Communication and professionalism

NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

1. A phlebotomist receives a specimen without a patient identifier on the tube. Which of the following actions should the phlebotomist expect?

A) The provider can verbally confirm the patient identity.
B) The laboratory will reject the specimen.
C) The tube can be labeled from the requisition later.
D) The specimen can be tested if the order number matches.


2. Which of the following actions is required before using a new lot number of point-of-care testing strips?

A) Perform quality control testing.
B) Mix strips from the old and new lots.
C) Use the strips only for control patients.
D) Freeze the strips for 10 min.


3. A phlebotomist should instruct a patient to take which of the following actions when providing a sputum specimen?

A) Aggressively swab the inside of the cheek.
B) Collect stool directly into a sterile container.
C) Discard first urine of the day and collect for 24 hr.
D) Take a deep breath and then expectorate.


4. A patient refuses a blood draw after the phlebotomist explains the procedure. Which of the following actions should the phlebotomist take?

A) Proceed because the provider ordered the test.
B) Collect the specimen using a smaller needle.
C) Ask a family member to convince the patient.
D) Notify the nurse or provider according to facility policy.


5. A phlebotomist notices that an outpatient appears confused and cannot state their date of birth. Which of the following actions should the phlebotomist take?

A) Label the specimen after returning to the laboratory.
B) Proceed using the requisition only.
C) Ask the patient to guess their date of birth.
D) Use an approved alternate identification process.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: A
Question # 3
Answer: D
Question # 4
Answer: D
Question # 5
Answer: D

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