Study with BA-201 most valid questions & verified answers

As we all know, being qualified by the Salesforce Certified Business Analyst certification can open up unlimited possibilities for your future career, If you are desire to jump out your current situation and step ahead of others, our Salesforce BA-201 training questions can help you to overcome the difficulties in the preparation for BA-201 actual test-from understanding the necessary and basic knowledge to passing the actual test. Now, all the efforts our experts do are to help our customers optimize their technology knowledge by offering the convenient, high quality and useful BA-201 valid practice material. Now, let us together study and have a look at the advantages of the BA-201 test study engine.

DOWNLOAD DEMO

One year free update after purchase

In order to make our customer have a full knowledge of the Salesforce BA-201 exam test and make a systematic preparation for it, our experts are arranged to check the updated information every day. If there is any new and updated information about the actual test, our experts will analysis the information and check it. After compilation and verification, they make the more useful and updated BA-201 exam training material for all of you. We are trying our best to provide you with the best relevant contents about the real test. What's more, you have the privilege to get the updated BA-201 exam training material for one year after purchase. That means you will always keep your information the newest and updated.

Instantly download of BA-201 study questions

As long as you have made a decision to buy our BA-201 training material, you can receive an email attached with BA-201 study questions in 5-10 minutes, and then you can immediately download the training material with no time wasted. In this way, you can absolutely make an adequate preparation for this BA-201 real exam. The more practice of BA-201 study questions will result in good performance in the real test.

Provide three versions for better study

We are here to provide you the best valid BA-201 study material for your better preparation. In order to meet the requirements of different customers, we have three different versions of BA-201 training files for you to choose. The pdf files of BA-201 study material supports printing, which is very convenient to study and reviews, you can make notes on the papers study material. The Self Test Engine is the simulated study engine for training the exam questions, which is suitable for the windows system only. The Online Test Engine supports any electronic device (supports Windows / Mac / Android / iOS, etc. because it is the software based on WEB browser) with no quantitative restriction of the installation device. At the same time, you can use the BA-201 online test engine without internet, while you should run it at first time with internet. It means that even if you are in a remote village or high mountain where doesn’t have the internet, you will be able to study freely. In addition, the interactive and intelligence function of Salesforce BA-201 online test engine will bring many benefits and convenience for our customer.

Salesforce BA-201 Exam Syllabus Topics:

Salesforce Certified Business Analyst Sample Questions:

1. Universal Containers wants to streamline a complex business process. The business analyst (BA) assigned to the Service Cloud project is creating a business process map of the existing process. The BA is having difficulty documenting the process because there is disagreement among the stakeholders about the steps that are being followed.
Which recommendation should the BA make to help the stakeholders reach agreement about the process?

A) Refer to the Responsible, Accountable, Consulted, informed (RACI) chart to determine who is accountable.
B) Focus on the inputs and outcomes of the current process
C) Brainstorm ideas to make the process more efficient.

2. The technical team at Cloud Kicks is trying to deliver one of its Salesforce customizations. The business analyst (BA) has been asked to put assignments, test plans, decisions, and milestones in writing and share this document with stakeholders so there is less potential for confusion.
Which tactical document should the BA use to capture features?

A) Release plan
B) User Acceptance Test plan
C) Business analysis plan

3. Sales leadership at Cloud Kicks (CK) is concerned about the limited adoption of Salesforce at the company.
CK's Salesforce implementation includes many custom pages. Multiple users have complained about waiting a long time for key functionality to display.
What is the recommended way for a business analyst to understand the opportunities for improvement?

A) Run the Lightning page layout.
B) Monitor the Lightning Usage App.
C) Enable Debug Logs.

4. A business analyst (BA) discovers that universal Containers automated case assignments in Service Cloud.
UC uses case assignment rules to route cases to predefined team. The UC leadership team wants to improve how cases are routed.
What should the BA recommend to help the resolve a common obstacle?

A) Migrate from case assignment riles to Omni-Channel.
B) Document the current case assignment process.
C) Minimize case escalations to reduce time to resolution.

5. A business analyst (BA) conducted a group workshop with stakeholders to understand and document in-scope business processes. The BA feels there are gaps between process steps.
What should the BA do to close the gaps or confirm the process steps?

A) Review the documentation to ensure that information gathered about the process is correct.
B) Using strategy analysis, define models of how gaps in the business process can be resolved.
C) Conduct elimination with stakeholders regarding their parts of the process.

Solutions: