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Last Updated: Jul 26, 2026
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| Section | Objectives |
|---|---|
| Topic 1: Data Management | |
| Topic 2: Reports and Dashboards | |
| Topic 3: Account and Contact Management | |
| Topic 4: Sales Productivity and Management | |
| Topic 5: Sales Lifecycle Management | |
| Topic 6: Implementation Strategies | |
| Topic 7: Industry Knowledge | |
| Topic 8: Collaboration and Integration | |
| Topic 9: Opportunity Management |
1. The sales director of retail products at Cloud Kicks wants to allow sales reps to clone orders to avoid repetitive tasks.
Which guideline should a consultant consider when cloning an order with products?
A) A cloned order's start date must fall between the associated contract's start and end dates.
B) A cloned order must have a later end date from the associated contract.
C) A cloned order must be associated with the same contract as the original order.
2. Cloud Kicks wants to set up contacts and accounts, where contacts can be associated to multiple accounts.
Which configuration allows for this setup?
A) Set up lookup fields on the Contact object for multiple accounts.
B) Enable users to relate a contact to multiple accounts in Setup.
C) Create a custom object between the Account object and Contact object.
3. The consultant at Cloud Kicks has successfully implemented Einstein Lead Scoring. The VP of sales wants to see the effectiveness of this new functionality.
What should the consultant do to fulfill this request?
A) Add the Einstein prediction column to the forecast list view.
B) Add a standard dashboard for Sales Cloud Einstein.
C) Create a custom report type for Sales Cloud Einstein records.
4. The project at Universal Containers is almost finished and now it is time to test the changes and updates that have been made before go-live.
Partial and Full sandboxes are unavailable.
Where should the consultant recommend testing be conducted?
A) Create a new Developer Edition org and populate it with data.
B) Create a new Developer sandbox and populate it with data.
C) Create test accounts and opportunities in a new Trailhead Playground org.
5. Cloud Kicks rolled out Sales Cloud recently. The VP of sales wants to display a view of internal and external data on the lifetime spend for each account on the Salesforce account detail page.
Which option should a consultant recommend to meet this requirement?
A) Einstein Discovery
B) Salesforce Data Pipelines
C) Sales Engagement
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: A |
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