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WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. Which dimension of the Fiedler contingency model is associated with the degree of influence a leader has over variables such as hiring, firing, discipline, promotions, and salary increases?

A) Leader-member exchange
B) Task structure
C) Position power
D) Leader-member relations

2. What is a purpose of employee evaluations?

A) To assist management in making human resource decisions
B) To measure the psychological symptoms of organizational dysfunctionality
C) To serve as a screening device for hiring new employees
D) To educate employees on the personalities of supervisors and help them adjust to management styles

3. How can an organization transmit its culture to its employees?

A) By creating and repeating ritualistic activities
B) By studying employee gripes and complaints
C) By requiring employees to memorize the mission statement
D) By influencing the balance of cultural backgrounds of employees

4. A coach encourages a person to run two miles in ten minutes and provides the person a stopwatch to check periodically. The person completes the run in 9.8 minutes. Considering the goal-setting theory of motivation, which two factors explain why the person achieved the goal?

A) Challenge and encouragement
B) Specificity and encouragement
C) Direction and challenge
D) Specificity and feedback

5. A manager treats an employee with a free lunch to encourage the employee to continue to do well. Which kind of reward is provided?

A) Extrinsic reward
B) Intrinsic reward
C) Personality reward
D) Compensatory reward

Solutions: