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Updated: Sep 16, 2026
No. of Questions: 165 Questions & Answers with Testing Engine
Download Limit: Unlimited
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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | TS: System Center Service Manager 2010, Configuring |
| Exam Number: | 70-404 |
| Certificate Validity Period: | Retired (exam discontinued) |
| Exam Price: | USD 165 (varies by region) |
| Related Certifications: | Microsoft Certified Technology Specialist (MCTS) |
| Real Exam Qty: | 40-60 |
| Exam Format: | Best answer selection, Multiple choice, Drag and drop, Case studies |
| Exam Duration: | 120-150 |
| Available Languages: | German, Simplified Chinese, English, French, Japanese |
| Passing Score: | 700 (scaled 1000) |
| Recommended Training: | Microsoft Learning - System Center Service Manager System Center Service Manager 2010 Training Courses |
| Exam Registration: | Pearson VUE Microsoft Exams Microsoft Certification Registration |
| Sample Questions: | Microsoft 070-404 Sample Questions |
| Exam Way: | Proctored exam delivered via Pearson VUE (online or test center) |
| Pre Condition: | No formal prerequisites required, but familiarity with System Center suite and Windows Server administration is recommended. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/retired-certifications/ |
| Section | Objectives |
|---|---|
| Topic 1: Service Desk and Incident Management | - Incident management workflow
|
| Topic 2: Reporting and Data Warehouse | - Reporting configuration
|
| Topic 3: Service Catalog and Request Fulfillment | - Service offerings
|
| Topic 4: Deploying and Configuring System Center Service Manager | - Installation and initial configuration
|
| Topic 5: Security and Access Control | - User roles and permissions
|
| Topic 6: Configuration Management Database (CMDB) | - Service asset and configuration items
|
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