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Updated: Aug 31, 2026

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Reference: http://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/witshoot.html

What is the duration of the 300-370 Exam

  • Format: Multiple choices, multiple answers
  • Number of Questions: 55-65
  • Length of Examination: 90 minutes
  • Passing Score: 70%

Cisco 300-370 Exam Overview:

Certification Vendor:Cisco
Exam Name:Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT)
Exam Number:300-370
Exam Format:Multiple Choice Multiple Answer, Simulations, Drag-and-Drop, Scenario-Based, Multiple Choice Single Answer
Exam Price:USD 300
Real Exam Qty:60-70
Certificate Validity Period:3 years
Related Certifications:Cisco Certified Specialist - Wireless Enterprise Troubleshooting
Available Languages:English
Passing Score:750-850 / 1000 (scaled score)
Exam Duration:90 minutes
Recommended Training:Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT) Official Course
Exam Registration:Cisco Certification & Pearson VUE Registration
Sample Questions:Cisco 300-370 Sample Questions
Exam Way:Online proctored or onsite at Pearson VUE test centers
Pre Condition:No mandatory prerequisites; recommended knowledge of CCNA Wireless or equivalent experience
Official Syllabus URL:https://www.cisco.com/c/dam/en_us/training-events/le31/le46/cln/marketing/exam-topics/300-370-witshoot.pdf

Certification Path

Valid Cisco CCNA Wireless or any Cisco CCIE certification can act as a prerequisite.

Cisco 300-370 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Troubleshoot Services and Advanced Features20%- QoS, multicast, and mDNS
  • 1. Multicast optimization
    • 2. WMM and user priority mapping
      - FlexConnect and remote AP
      • 1. Failover scenarios
        • 2. Local vs central switching
          - Location services and CMX
          • 1. Communication between WLC and MSE/CMX
            • 2. Tracking accuracy issues
              Topic 2: Troubleshooting Methodology10%- Apply systematic troubleshooting approaches
              • 1. Top-down
                • 2. Bottom-up
                  • 3. Divide-and-conquer
                    - Utilize monitoring and analysis tools
                    • 1. Cisco Prime Infrastructure
                      • 2. Wireless analyzer/spectrum analyzer
                        • 3. Ekahau and site survey tools
                          • 4. CLI show/debug commands
                            Topic 3: Troubleshoot RF and Infrastructure Issues25%- RF environment problems
                            • 1. Coverage holes and cell overlap
                              • 2. Interference detection and classification
                                • 3. RSSI/SNR degradation
                                  - Rogue APs and clients
                                  • 1. Detection, classification, mitigation
                                    - RRM and TPC operations
                                    • 1. Transmit power control issues
                                      • 2. Channel assignment failures
                                        Topic 4: Troubleshoot Controller Discovery and AP Joining20%- AP join process issues
                                        • 1. Authentication and authorization failures
                                          • 2. Layer 2/Layer 3 connectivity
                                            • 3. DTLS/TLS session establishment
                                              - Controller discovery methods
                                              • 1. DNS, DHCP Option 43, OTAP, static
                                                - High availability and redundancy
                                                • 1. SSO, N+1, AP failover
                                                  Topic 5: Troubleshoot Client Connectivity and Authentication25%- Client operating system issues
                                                  • 1. Windows, macOS, iOS, Android
                                                    - Roaming and mobility
                                                    • 1. Client stickiness, slow roaming
                                                      • 2. Intra-controller/inter-controller roaming
                                                        - WLAN and authentication issues
                                                        • 1. PSK, WebAuth, MAC filtering
                                                          • 2. 802.1X/EAP methods
                                                            • 3. AAA server communication

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