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Updated: Jul 15, 2026
No. of Questions: 84 Questions & Answers with Testing Engine
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Avaya IP Office Configuration and Maintenance Sample Questions:
1. A customer is installing ContactStore 7.8 on a separate Windows server from the VoiceMail Pro Server. What must be set in the servers so that the recordings move from the voicemail server to the ContactStore server?
A) IP Office must be in a SCN.
B) The registry key string containing the name of the share.
C) The Workgroup name must be in each server.
D) VoiceMail Pro must be part of the domain.
2. Which application can be used in conjunction with one-X@ Portal to provide full softphone and call handling capability for users?
A) IP Office Voice Portal
B) IP Office Phone Manager Pro
C) IP office Video Softphone
D) IP Office Softconsole
3. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?
A) POP3
B) HTTP
C) MAPI
D) IMAP
4. A customer wants to deploy 9600 series IP telephones to all desktops. The desktop computers have 10/100 Ethernet interfaces and will connect to the telephones
Which two options would meet the minimum requirements? (Choose two.)
A) 100 Mbps managed switch
B) GbE unmanaged switch
C) Category 5 cabling
D) Twisted Pair cabling
E) DSL router
5. From which application are log files required for escalating issues to Avaya support?
A) Manager Report
B) SMDR
C) System Monitor
D) Customer Call Status
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: A,C | Question # 5 Answer: C |
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