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Updated: Aug 25, 2026
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Cisco 350-060 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | CCIE Service Provider Operations Written Exam (350-060) |
| Exam Number: | 350-060 |
| Related Certifications: | CCIE Service Provider |
| Exam Format: | Multiple choice, Multiple answer |
| Exam Price: | USD ~400 |
| Available Languages: | English |
| Passing Score: | Cisco does not publish official passing score |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 90–110 (varies) |
| Certificate Validity Period: | CCIE certification valid for 3 years upon certification |
| Sample Questions: | Cisco 350-060 Sample Questions |
| Exam Way: | Computer-based exam delivered via Pearson VUE test centers or online proctored delivery (historically) |
| Pre Condition: | Recommended knowledge equivalent to CCIE Service Provider-level expertise; typically requires strong CCNP-level networking experience |
| Official Syllabus URL: | https://www.cisco.com/c/en/us/training-events/training-certifications/exams.html |
Cisco 350-060 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and Maintenance | - Network performance troubleshooting - Fault isolation and diagnosis techniques |
| Automation and Programmability in Service Provider Networks | - Programmability and API-based operations - Network automation tools and frameworks |
| Service Provider Network Architecture | - Core and edge network design principles - Routing and switching in service provider environments |
| Performance Management and Monitoring | - Network monitoring and telemetry - Performance optimization and reporting |
| Network Operations Fundamentals | - Operational processes and lifecycle management - Service provider network operations concepts |
Cisco CCIE SP Operations Written Sample Questions:
Question 1
According to ITIL@ v3 framework, for incident and problem management, which process mechanism allows for storage of previous knowledge of incidents and problems, their solutions, and the means to facilitate quicker diagnosis and resolution if they recur?
A. incident resolution process
B. known-error database
C. incident escalation process
D. root cause analysis engine
Question 2
According to ITIL@ v3 framework, a KPI is used to measure the efficiency of an organization or process. What is the characteristic of that measurement?
A. agreed upon capacity
B. agreed upon management
C. agreed upon availability
D. agreed upon performance
Question 3
A server is exhibiting intermittent performance problems. If you were to search various system logs, which three patterns would likely apply when using the grep command? (Choose three.)
A. WARNING
B. CONFIG
C. PROBLEM
D. ERROR
E. TIME
F. CHKDSK
Question 4
According to ITIL@ v3 framework, what are the top four risks that are associated with poor change management process and procedures?
A. Low change success, high emergency changes, unauthorized changes, unplanned outages
B. High change success, low emergency changes, unauthorized changes, unplanned outages
C. High change success, high emergency changes, planned outages, unauthorized changes
D. Authorized changes, low change success, high emergency changes, planned outages
Question 5
A Cisco IOS router is experiencing continuous OSPF adjacency flapping. Further investigation revealed that CPU utilization of OSPF process is very high. The problem is limited to this router. What is the most likely reason for this issue?
A. A corrupted OSPF packet is received from a neighboring router.
B. OSPF packets are fragmented due to MTU misconfiguration.
C. A DoS attack targeted at the OSPF process is in progress.
D. A transport problem is causing frequent interface flapping.
E. There is a routing loop in the network that involves this router.
Solutions:
| Question 1 Answer: B | Question 2 Answer: D | Question 3 Answer: A,B,D | Question 4 Answer: A | Question 5 Answer: C |
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