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Updated: Aug 25, 2026

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Cisco 350-810 Exam Overview:

Certification Vendor:Cisco
Exam Name:Implementing Cisco Collaboration Applications (CLICA)
Exam Number:350-810
Exam Duration:120 minutes
Related Certifications:CCNP Collaboration
Certificate Validity Period:3 years
Real Exam Qty:55-65
Exam Price:USD 300 (varies by region)
Available Languages:English
Exam Format:Multiple response, Multiple choice, Simulations / scenario-based questions
Recommended Training:Cisco Official Learning (CCNP Collaboration)
Exam Registration:Cisco Certification Exam Registration
Exam Way:Online proctored or testing center (Pearson VUE)
Pre Condition:Recommended knowledge equivalent to CCNA-level networking and basic Cisco Collaboration concepts
Official Syllabus URL:https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list.html

Cisco 350-810 Exam Syllabus Topics:

SectionObjectives
Topic 1: Collaboration Endpoint and User Management- User management
  • 1. Directory integration concepts
    • 2. User provisioning in collaboration systems
      - Endpoint configuration
      • 1. Device profiles and templates
        • 2. SIP endpoint registration
          Topic 2: Cisco Collaboration Applications Architecture- Cisco Unity Connection (voicemail) integration
          • 1. Integration with Unified CM
            • 2. Voicemail routing and call handlers
              - Cisco Unified Communications Manager (Unified CM) integration
              • 1. Device and endpoint registration concepts
                • 2. Call control and signaling basics
                  Topic 3: Collaboration Troubleshooting- Call flow troubleshooting
                  • 1. SIP signaling analysis
                    • 2. Dial plan and routing issues
                      - Application diagnostics
                      • 1. CUCM and Unity logs analysis concepts
                        • 2. Service health verification
                          Topic 4: Collaboration Applications Deployment- Webex integration basics
                          • 1. Meeting and messaging interoperability
                            • 2. Cloud and on-prem integration concepts
                              - Cisco IM and Presence Service
                              • 1. User provisioning and federation concepts
                                • 2. Presence status configuration

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