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Cisco 640-461 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Introducing Cisco Voice and Unified Communications Administration v8.0 (ICOMM) |
| Exam Number: | 640-461 |
| Available Languages: | Japanese, English |
| Passing Score: | Approx. 700/1000 |
| Related Certifications: | CCNA Collaboration CCNA Voice |
| Exam Price: | $250 USD |
| Real Exam Qty: | 60-70 |
| Exam Format: | Multiple Choice Single Answer, Multiple Choice Multiple Answer, Drag and Drop, Simulations |
| Exam Duration: | 75-90 |
| Certificate Validity Period: | 3 years |
| Recommended Training: | ICOMM v8.0 Official Training |
| Exam Registration: | Cisco Certification Portal Pearson VUE Registration |
| Sample Questions: | Cisco 640-461 Sample Questions |
| Exam Way: | Computer-based testing (CBT) at authorized Pearson VUE centers |
| Pre Condition: | Valid CCNA Routing and Switching or CCENT certification recommended; no strict exam prerequisite |
| Official Syllabus URL: | https://web.archive.org/web/20150402081233/http://www.cisco.com:80/c/en/us/training-events/training-certifications/exams/current-list/icomm-v8.html |
Cisco 640-461 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Describe Characteristics of Cisco Unified Communications Solutions | 20% | - Signaling and media protocols (SIP, H.323, SCCP) - QoS and network requirements for VoIP - Architecture and components of UC systems |
| Topic 2: Maintain Cisco Unified Communications Systems | 20% | - System monitoring and reporting - Troubleshooting common issues - Moves, adds, changes, and deletions |
| Topic 3: Configure Voice Messaging and Presence | 20% | - Voicemail and unified messaging features - Cisco Unity Connection setup and management - Presence service configuration |
| Topic 4: Provide End User Support | 15% | - Call coverage and forwarding rules - Basic user problem resolution - Phone feature operation and support |
| Topic 5: Provision End Users and Associated Devices | 25% | - Dial plan and endpoint administration - IP phone configuration and registration - User creation and management in CUCM |
Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:
Question 1
Refer to the exhibit.
Which command is missing from the configuration for provisioning multiple connections with a single T1 interface?
Configuration controller t1 1/0 framing esf
linecode b8zs
clock source line
ds0-group 5 timeslots 1-5 type fxo-loopstart
A. ds0-group 5 timeslots 6-24 type fxo-loopstart
B. ds0-group 5 timeslots 1-24 type fxo-loopstart
C. ds0-group 6 timeslots 6-24 type fxo-loopstart
D. ds0-group 5 timeslots 6-23 type fxo-loopstart
Question 2
On an IP phone line appearance, for which two purposes is the Display parameter designed to be used? (Choose two.)
A. external caller ID
B. full directory number ID for outgoing calls
C. internal caller ID
D. display a name instead of the directory number of the IP phone
E. display a number other than the directory number of the IP phone
Question 3
After an IP phone has been added to a Cisco Unified Communications Manager server, the administrator notices that the phone has a directory number that is not in the number range in use by the organization. He also notes that the directory number is 1000. What is the most likely cause?
A. DHCP gave the phone the wrong directory number
B. The phone is configured on another server.
C. The phone number was misconfigured.
D. TFTP server is misconfigured
E. The phone may have auto-registered.
Question 4
With GETVPN, if a key server is configured to use multicast as the rekey transport mechanism, then under which of these conditions will the key server retransmit the rekey messages?
A. It never retransmit the rekey messages
B. it only retransmit the rekey message when DPD to the group members fails
C. it always retransmit the rekey message
D. it only retransmit the rekey message when it does not receive the rekey acknowledgment from all group member
E. it only retransmit the rekey message when it does not receive the rekey acknowledgment from at least one group member
Question 5
Refer to the exhibit.
The exhibit shows a partial screen shot for a Cisco Unified Personal Communicator device. When should this device be configured?
A. when configuring the Service Advertisement Framework feature for Call Control Discovery
B. when Cisco Unified Personal Communicator version 8.0 is used in soft-phone mode
C. when Cisco Unified Personal Communicator version 8.0 is used in desk-phone mode
D. when Cisco Unified Personal Communicator is used in desk-phone mode
E. when Cisco Unified Personal Communicator version 7.0 is used in soft-phone mode
Solutions:
| Question 1 Answer: C | Question 2 Answer: C,D | Question 3 Answer: E | Question 4 Answer: C | Question 5 Answer: E |
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