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Updated: Aug 29, 2026
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Cisco 642-105 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Implementing Cisco Unified Messaging |
| Exam Number: | 642-105 |
| Related Certifications: | Cisco Voice / Collaboration certifications Cisco Unified Communications Specialist |
| Exam Format: | Multiple response, Multiple choice |
| Certificate Validity Period: | N/A (Retired exam, no current validity period) |
| Available Languages: | English |
| Passing Score: | 800 (historical reference, unofficial) |
| Real Exam Qty: | 68–104 (approximate historic range) |
| Exam Duration: | 90 (approximate, historic Cisco exams of this class were typically ~90 mins) |
| Exam Price: | Varies (Cisco did not publish current official pricing for this retired exam) |
| Sample Questions: | Cisco 642-105 Sample Questions |
| Exam Way: | Proctored (historically via Pearson VUE test centres or Cisco-approved delivery partners) |
| Pre Condition: | Typically required basic Cisco voice/collaboration knowledge (e.g., CCNA Voice or equivalent experience) |
| Official Syllabus URL: | https://www.cisco.com/site/us/en/learn/training-certifications/exams/retired.html |
Cisco 642-105 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Configuration and Implementation | - Installing and configuring messaging features - Integration with Cisco Unified Communications Manager |
| Troubleshooting and Monitoring | - Troubleshooting unified messaging call flows - Monitoring tools and utilities |
| Unified Messaging Architecture and Components | - Overview of Cisco Unified Messaging technologies - Key components and integrations |
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