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Updated: Sep 01, 2026

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Cisco 642-785 Exam Overview:

Certification Vendor:Cisco
Exam Name:Maintaining Cisco Service Provider Quality of Service (MSPQS)
Exam Number:642-785
Real Exam Qty:40-60
Certificate Validity Period:3 years (typical Cisco certification validity)
Exam Format:Simulation, Multiple choice, Scenario-based questions
Exam Price:USD 300 (varies by region)
Related Certifications:Cisco Service Provider QoS Specialist
CCNP Service Provider
Available Languages:English
Exam Duration:90 minutes
Recommended Training:Cisco QoS Training (Cisco Learning Network)
CCNP Service Provider Learning Path
Exam Registration:Pearson VUE Cisco Exams
Cisco Certification Registration
Sample Questions:Cisco 642-785 Sample Questions
Exam Way:Computer-based exam delivered via Pearson VUE testing centers or online proctored exam
Pre Condition:Recommended: CCNA or equivalent networking knowledge; Cisco Service Provider or CCNP-level experience is beneficial
Official Syllabus URL:https://learningnetwork.cisco.com

Cisco 642-785 Exam Syllabus Topics:

SectionObjectives
Topic 1: QoS Troubleshooting and Monitoring- Identifying QoS misconfiguration issues
- Verification tools and commands
Topic 2: Service Provider QoS Implementation- MQC (Modular QoS CLI) framework
- MPLS QoS and DiffServ tunneling
Topic 3: QoS Classification and Marking- Packet classification methods (ACLs, NBAR)
- Marking techniques (DSCP, CoS, IP Precedence)
Topic 4: QoS Fundamentals- Traffic characteristics and service requirements
- QoS models (Best Effort, IntServ, DiffServ)
Topic 5: Congestion Management and Avoidance- Queuing mechanisms (LLQ, CBWFQ)
- Congestion avoidance (WRED)
Topic 6: Policing and Shaping- Traffic shaping mechanisms and use cases
- Traffic policing concepts and configuration

Cisco Maintaining Cisco Service Provider Quality of Service (MSPQS) Sample Questions:

Question 1

Which three components would you use to define and apply traffic classification? (Choose three.)

A. policy map
B. route policy
C. service policy
D. route map
E. class map


Question 2

Which of these correctly describes traffic classification using qos-group?

A. qos-group marking value ranges from 0 to 7.
B. qos-group is only applicable to an MPLS-enabled router.
C. qos-group is local to the router.
D. qos-group marking is automatically mapped to MPLS EXP marking.


Question 3

Which statement about the rates and statistics (such as match, transmit, drop, and police) shown in the show policy-map interface output is true?

A. The matched statistics of the packet are displayed in real time.
B. The rates are computed as a moving average of instantaneous rates.
C. The rates are displayed in real time, which matches the actual traffic rate.
D. The matched statistics of the packet can be cleared only when the router reboots.
E. The traffic policing statistics are displayed in real time.


Question 4

Which three match statements are valid in Cisco IOS XR Software? (Choose three.)

A. match mpls experimental topmost
B. match field
C. match vpls
D. match qos-group
E. match flow
F. match port-type


Question 5

Refer to the exhibit.

Which two statements are correct? (Choose two.)

A. AF11 or AF12 or AF13 marked packets will be matched to the BULK-DATA traffic class.
B. The BULK-DATA traffic class is missing the match-any option in the class-map command.
C. No traffic can be matched to the VoIP traffic class.
D. No traffic can be matched to the BULK-DATA traffic class.
E. No traffic can be matched to the REALTIME traffic class.


Solutions:

Question 1
Answer: A,C,E
Question 2
Answer: C
Question 3
Answer: B
Question 4
Answer: A,C,D
Question 5
Answer: A,E

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