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Updated: Jul 19, 2026
No. of Questions: 418 Questions & Answers with Testing Engine
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ISEB BH0-006 Exam Overview:
| Certification Vendor: | ISEB / BCS |
| Exam Name: | ITIL V3 Foundation Certificate in IT Service Management |
| Exam Number: | BH0-006 |
| Real Exam Qty: | 40 |
| Certificate Validity Period: | Lifetime (no expiration) |
| Passing Score: | 65% (26/40) |
| Related Certifications: | ITIL V3 Intermediate ITIL V3 Expert ITIL V3 Strategic Leader |
| Exam Duration: | 60 minutes |
| Available Languages: | English, French, German, Spanish, Italian, Portuguese, Dutch, Japanese, Chinese |
| Exam Format: | Multiple Choice, Closed Book, Single Correct Answer |
| Exam Price: | USD 185–220 / GBP 150–180 |
| Recommended Training: | Official BCS Accredited Training Providers AXELOS Official Resources |
| Exam Registration: | BCS / ISEB Registration Prometric Pearson VUE |
| Sample Questions: | ISEB BH0-006 Sample Questions |
| Exam Way: | Computer-Based Test (CBT), Online Proctored or Onsite at Accredited Centers |
| Pre Condition: | No formal prerequisites; recommended basic IT/ITSM awareness |
| Official Syllabus URL: | https://www.bcs.org/category/itil-v3-foundation |
ISEB BH0-006 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Service Design | 15% | - Information security and supplier management - Purpose, goals and objectives - Service level management, availability, capacity |
| Service Operation | 15% | - Purpose, goals and objectives - Incident, problem and request fulfillment - Service desk, technical and application management |
| ITIL Service Lifecycle | 20% | - Interactions and interfaces between stages - Overview of five lifecycle stages |
| Continual Service Improvement | 5% | - Seven-step improvement process - Purpose, goals and objectives |
| Service Transition | 15% | - Purpose, goals and objectives - Change, release and deployment management - Knowledge management |
| Service Management as a Practice | 15% | - Concepts of service and service management - Functions, processes, roles and activities - Business value of IT service management |
| Service Strategy | 15% | - Key principles and processes - Purpose, goals and objectives - Service portfolio management |
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Test Engine: BH0-006 study test engine can be downloaded and run on your own devices. Practice the test on the interactive & simulated environment.
PDF (duplicate of the test engine): the contents are the same as the test engine, support printing.
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Online Test Engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
Online Test Engine supports offline practice, while the precondition is that you should run it with the internet at the first time.
Self Test Engine is suitable for windows operating system, running on the Java environment, and can install on multiple computers.
PDF Version: can be read under the Adobe reader, or many other free readers, including OpenOffice, Foxit Reader and Google Docs.
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Once download and installed on your PC, you can practice BH0-006 test questions, review your questions & answers using two different options 'practice exam' and 'virtual exam'.
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All the products are updated frequently but not on a fixed date. Our professional team pays a great attention to the exam updates and they always upgrade the content accordingly.
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