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Updated: Jul 25, 2026

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ISEB BH0-013 Exam Overview:

Certification Vendor:ISEB (Information Systems Examination Board) / BCS The Chartered Institute for IT
Exam Name:Foundation Certificate in Business Analysis
Exam Number:BH0-013
Exam Format:Multiple Choice, Closed Book
Passing Score:65% (26/40)
Real Exam Qty:40
Certificate Validity Period:No expiry
Available Languages:English
Related Certifications:BCS International Diploma in Business Analysis
Business Analysis Practice
Requirements Engineering
Modelling Business Processes
Exam Price:GBP 200
Exam Duration:60 minutes
Sample Questions:ISEB BH0-013 Sample Questions
Exam Way:Available through accredited training providers, Pearson VUE test centers, and remote online proctored examination.
Pre Condition:No formal prerequisites.
Official Syllabus URL:https://www.bcs.org/qualifications-and-certifications/certifications-for-professionals/business-analysis/foundation-certificate-in-business-analysis/

ISEB BH0-013 Exam Syllabus Topics:

SectionObjectives
Topic 1: Stakeholder Analysis and Management- Stakeholder identification and analysis
  • 1. Stakeholder management approaches
  • 2. Stakeholder categorisation
Topic 2: The Competencies of a Business Analyst- Business analyst roles and responsibilities
  • 1. Stakeholder engagement skills
  • 2. Personal and professional competencies
Topic 3: Documenting and Managing the Requirements- Requirements documentation
  • 1. Requirements management
  • 2. Requirements traceability
Topic 4: Delivering the Requirements- Requirements validation
  • 1. Quality assurance
  • 2. Acceptance criteria
Topic 5: Strategy Analysis- Business strategy techniques
  • 1. PESTLE analysis
  • 2. VMOST
  • 3. SWOT analysis
Topic 6: Making a Business and Financial Case- Business case development
  • 1. Investment appraisal
  • 2. Cost-benefit analysis
  • 3. Risk assessment
Topic 7: Delivering the Business Solution- Solution implementation
  • 1. Post-implementation review
  • 2. Benefits realisation
Topic 8: The Business Analysis Process Model- Business analysis framework
  • 1. Requirements lifecycle
  • 2. Investigation and analysis activities
Topic 9: Establishing the Requirements- Requirements engineering
  • 1. Requirements elicitation
  • 2. Requirements analysis
Topic 10: Modelling Requirements- Requirements modelling techniques
  • 1. Data models
  • 2. Process models
Topic 11: Modelling Business Processes- Business process modelling
  • 1. Business process improvement
  • 2. Process maps
Topic 12: Defining the Solution- Solution assessment
  • 1. Feasibility assessment
  • 2. Gap analysis
Topic 13: What is Business Analysis- Business analysis principles
  • 1. Business change lifecycle
  • 2. Definition and scope of business analysis
Topic 14: Investigation Techniques- Fact-finding methods
  • 1. Questionnaires
  • 2. Interviews
  • 3. Workshops
  • 4. Observation

ISEB Foundation Certificate in Business Analysis Sample Questions:

1. What stage of the V model provides the test criteria for user acceptance testing?

A) The requirements.
B) The developed solution.
C) The business needs.
D) The designed solution.


2. Which of the following is considered by the Boston Box?

A) Gross profit.
B) Impact.
C) Market share.
D) Power/influence.


3. It has been suggested that five clerical posts can be abolished when a new computer system is implemented. Under which category of costs or benefits will this be recorded?

A) Tangible costs.
B) Intangible costs.
C) Intangible benefits.
D) Tangible benefits.


4. "The system should allow a user to enter customer details and select appropriate customers for a mailshot". What is wrong with this requirement?

A) It should be specific about the user it refers to.
B) It consists of two requirements which should be separately defined.
C) It contains the word "should" which must not be used in a requirement.
D) It should not contain the word "system" in the requirement.


5. A system must hold the price of every product sold by the company. Which of the following is the price likely to be?

A) An attribute.
B) An object.
C) An entity.
D) A use case.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: C
Question # 3
Answer: D
Question # 4
Answer: B
Question # 5
Answer: A

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