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Updated: Oct 07, 2026
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SAP C-C4H410-01 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - SAP Sales Cloud 1911 |
| Exam Number: | C-C4H410-01 |
| Available Languages: | English |
| Certificate Validity Period: | No fixed expiration; subject to SAP certification 'Stay Current' policy and product release updates |
| Real Exam Qty: | 80 |
| Exam Duration: | 180 minutes |
| Passing Score: | 65% |
| Exam Format: | Multiple response, Multiple choice |
| Exam Price: | USD 550 (may vary by region) |
| Related Certifications: | SAP Certified Application Associate - SAP Sales Cloud SAP Customer Experience Certifications |
| Recommended Training: | SAP Learning Journey - SAP Sales Cloud SAP Sales Cloud Overview Training |
| Exam Registration: | Exam Detail Page (C_C4H410_01) SAP Training Certification Portal |
| Sample Questions: | SAP C-C4H410-01 Sample Questions |
| Exam Way: | Online proctored or authorized test center |
| Pre Condition: | No mandatory prerequisites, but SAP recommends basic knowledge of CRM and SAP Sales Cloud fundamentals |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4h410_01-sap-certified-application-associate-sap-sales-cloud-1911-g/ |
SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Master Data Management | - Product and pricing basics - Account and contact management |
| SAP Sales Cloud Overview | - System architecture and positioning - Key business processes in SAP Sales Cloud |
| Analytics and Reporting | - Sales reporting and dashboards - Key performance indicators |
| Configuration and Extensibility | - Business configuration - UI adaptation and extensions |
| Opportunity and Sales Management | - Lead to opportunity lifecycle - Forecasting and pipeline management |
| Integration and Data Exchange | - Integration with SAP ERP / S/4HANA - Data migration concepts |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Which of the following activities can you perform when you configure territory hierarchies?
There are 2 correct answers to this question.
Response:
- A. Create multiple Root Hierarchies
- B. Assign employee substitute to Territory Hierarchies
- C. Upload Territory Hierarchy from Excel
- D. Define Sales Hierarchy Levels
Correct Answer: A,D 🗳️
Which object do you use to assign the security policy for your SAP Hybris Cloud for Customer project?
Please choose the correct answer.
Response:
- A. Organization Unit
- B. Business Role
- C. Employee
- D. Business User
Correct Answer: D 🗳️
What must you do if your customer wants to add product images to sales quote print forms?
Please choose the correct answer.
Response:
- A. Activate the scoping element
- B. Configure the fine tuning activity.
- C. Add printing as a predefined task in Activity Plans.
- D. Select an image option when you print the form.
Correct Answer: A 🗳️
A Bill of Material was triggered from SAP Hybris Cloud for Customer using the Request External Pricing option. Where can the pricing and quantity be edited?
Please choose the correct answer.
Response:
- A. In both the parent item and the child item
- B. In the child item only
- C. In the parent item only
- D. In the quotation header
Correct Answer: C 🗳️
You need to enable offline pricing for an SAP Hybris Cloud for customer system. What do you need to replicate?
Please choose the correct answer.
Response:
- A. Sales area specific customer price lists
- B. Sales area specific pricing procedure
- C. Sales area specific customer price conditions
- D. Territory specific customer pricing conditions
Correct Answer: B 🗳️
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