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Updated: Aug 29, 2026
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HP HP2-B116 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | Selling HP Document Solutions |
| Exam Number: | HP2-B116 |
| Passing Score: | 70% |
| Available Languages: | English |
| Real Exam Qty: | 60 |
| Exam Format: | Multiple choice |
| Exam Duration: | 90 minutes |
| Exam Price: | USD ~120 (varies by region) |
| Related Certifications: | HP2-B118 – HP Document Solutions Technical Fundamentals HP2-B117 – Selling Imaging and Printing Fundamentals |
| Sample Questions: | HP HP2-B116 Sample Questions |
| Exam Way: | Delivered through authorized testing providers (e.g., Pearson VUE) in testing centers or online proctored. |
| Pre Condition: | Familiarity with HP document solutions product lines and basic print technology concepts recommended. |
HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Needs and Market Segmentation | - Understanding customer requirements
|
| HP Document Solutions Product Portfolio | - Solution offerings
|
| Sales Strategies and Positioning | - Presenting HP solutions
|
| Closing the Sale and Implementation | - Sales closure techniques
|
HP Selling HP Document Solutions Sample Questions:
Question 1
What can be included in an overall definition of a workflow solution?
A. the operational aspects of workplace processes and how each task is structured
B. the management of printer infrastructure and balanced deployment
C. the security of documents and the total cost of print management
D. device utilization and total cost of document production
Question 2
What is the main reason for managing sales activities as a process?
A. to enable a sales department to track the activities of all sales people
B. to enable a sales department to respond to a customer's legal and audit requirements
C. to enable a sales department to respond to the technological trends of the market
D. to enable a sales department to respond quickly to a customer's buying behavior
Question 3
How can an organization use HP print security solutions to secure information outside its normal client/server network environment?
A. to ensure that print servers are firewalled
B. Explanation:
QUESTIONNO: 25
How is the Jetmobile solution for secure check printing installed on a customer's printer?
A. by a flash card upload
B. by a DIMM slot in the printer
C. by a download via HP Web Jetadmin
D. by a download directly to the printer from the Jetmobilewebsite
C. to ensure that hard copies delivered by normal mail are routed directly to the correct addressee
D. to ensure that the correct party is billed for its printing
E. to control access to print output and secure remote printing over the Internet
Solutions:
| Question 1 Answer: B | Question 2 Answer: D | Question 3 Answer: E |
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