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Updated: Sep 12, 2026

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HP HP2-B120 Exam Overview:

Certification Vendor:HP
Exam Name:HP Selling HP EMEA cMPS (HP2-B120) Exam
Exam Number:HP2-B120
Exam Format:Multiple choice, Scenario-based questions
Available Languages:English
Related Certifications:HP Partner Learning Program
HP Sales Certifications
Sample Questions:HP HP2-B120 Sample Questions
Exam Way:Online proctored or authorized testing center (varies by region)
Pre Condition:Recommended familiarity with HP product portfolio and basic IT sales concepts

HP HP2-B120 Exam Syllabus Topics:

SectionObjectives
Topic 1: HP Sales Methodology- Consultative selling approach
  • 1. Value-based solution positioning
    • 2. Needs discovery and qualification
      Topic 2: Channel & Partner Ecosystem- HP partner programs
      • 1. Distributor and reseller models
        • 2. cMPS partner structure and role
          Topic 3: HP Company & Portfolio Overview- HP business units and product ecosystem
          • 1. Services and solutions offerings
            • 2. PCs and notebooks portfolio
              • 3. Print solutions and imaging systems
                Topic 4: EMEA Market & Customer Needs- Regional market dynamics
                • 1. Enterprise and SMB segmentation
                  • 2. Customer procurement drivers in EMEA
                    Topic 5: Competitive Positioning- HP differentiation strategies
                    • 1. Service and lifecycle value
                      • 2. Hardware innovation advantages

                        HP Selling HP EMEA cMPS Sample Questions:

                        Question #1

                        Which discount process is used for HP supplies within the cMPS program?

                        • A. Smart Quote with SBD form
                        • B. Pre-Approved OPG discount
                        • C. OPG where available
                        • D. SCRP
                        Answer: C

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                        Question #2

                        Which security feature is included with the HP Universal Print Driver?

                        • A. Settings for control panel access controls
                        • B. Settings to close unused ports
                        • C. Group security policies
                        • D. Print job encryption
                        Answer: D

                        Explanation: Only visible for Easy4Engine members. You can sign-up / login (it's free).

                        Question #3

                        Which option best describes the payment options of a Channel Managed Print Services contract?

                        • A. Whatever the partner defines within the cMPS terms and conditions
                        • B. Always "level pay"
                        • C. Always "all-in" click
                        • D. Always "base plus click"
                        Answer: B

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                        Question #4

                        Which elements must any Channel Managed Print Services partner have in terms of infrastructure capabilities? (Select two.)

                        • A. Licenses for Microsoft Access to run the channel-led pricing tool
                        • B. Onsite resources for large customers
                        • C. Assessment services with the HP approved audit tools
                        • D. Contract management and utility-based invoicing capabilities
                        • E. A supplies delivery capability
                        Answer: A,E
                        Question #5

                        Which property makes HP toner work correctly in an HP LaserJet printing device?

                        • A. Melts at the correct temperature
                        • B. Soaks into paper for a permanent bond
                        • C. Liquefies on contact with paper
                        • D. Mixes evenly to create millions of colors
                        Answer: A

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