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Updated: Jul 29, 2026
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Peoplecert ITIL-4-HVIT Exam Overview:
| Certification Vendor: | PeopleCert |
| Exam Name: | ITIL 4 Specialist: High-Velocity IT |
| Exam Number: | ITIL-4-HVIT |
| Passing Score: | 70% (28 out of 40 marks) |
| Exam Price: | Varies by region and exam provider (PeopleCert US pricing example: US$865 exam bundle) |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice, Closed Book, Scenario-based questions |
| Certificate Validity Period: | 3 years |
| Related Certifications: | ITIL 4 Foundation ITIL 4 Managing Professional ITIL 4 Strategic Leader ITIL 4 Specialist: Create, Deliver and Support ITIL 4 Specialist: Drive Stakeholder Value ITIL 4 Specialist: Direct, Plan and Improve |
| Real Exam Qty: | 40 |
| Available Languages: | English, Chinese, French, German, Italian, Japanese, Polish, Portuguese (Brazil), Spanish |
| Recommended Training: | PeopleCert ITIL 4 Specialist: High-Velocity IT Training |
| Exam Registration: | PeopleCert Official Exam Registration |
| Sample Questions: | Peoplecert ITIL-4-HVIT Sample Questions |
| Exam Way: | Online proctored exam or onsite exam through PeopleCert-approved exam providers. |
| Pre Condition: | Candidates must have completed ITIL 4 Foundation, any ITIL v3 certification, or an ITIL 4 Managing Professional Certificate. Completion of accredited training through a PeopleCert Accredited Training Organization or ITIL Official eLearning is required. |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814 |
Peoplecert ITIL-4-HVIT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Understand how ITIL practices contribute to high-velocity IT | - Key ITIL practices for high-velocity environments
|
| Understand the digital product lifecycle in terms of the ITIL operating model | - Digital product lifecycle and value streams
|
| Understand concepts regarding the high-velocity nature of digital enterprises | - Understand the concepts of high-velocity IT
|
| Understand the importance of the ITIL guiding principles in a high-velocity IT environment | - Applying ITIL guiding principles
|
| Understand how to contribute to achieving value with digital products | - Value creation in high-velocity IT
|
Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:
1. Which high-velocity IT objective helps a digital organization to ensure that the risks it takes are aligned with the corporate direction?
A) Co-created value
B) Resilient operations
C) Assured conformance
D) Valuable investments
2. After a significant expansion, an organization's employees have started to complain about the way they are managed. Complaints include difficulty contacting managers, short and impolite feedback, and micro-management.
What would BEST contribute to improving the 'trust and be trusted' behaviour?
A) Reducing technical debt
B) Using design thinking
C) Fostering a Lean culture
D) Improving safety culture
3. Members of a busy team are frustrated because they often do not have enough time to fully understand what they are doing. They also suspect there is duplication of effort among them. The team has a new manager.
Which is the BEST action for the team's manager to take?
A) Invest in value stream mapping tools to document workflows
B) Create a continual improvement register to record suggestions
C) Observe the work and ask questions to see what really happens
D) Ask the team members to fully document their concerns
4. An organization has identified a workaround for dealing with a recurring incident. As this workaround involves a sequence of manual steps, the incident is still causing more impact than is acceptable.
Which should the 'problem management' practice MOST LIKELY recommend to minimize business disruption?
A) Categorize the permanent fix as high-risk technical debt
B) Use AI Ops to detect the incident more quickly
C) Automate the workaround and deliver via self-help
D) Use ChatOps to escalate the incident more quickly
5. An online retail provider wants to detect service degradation before customers begin complaining.
The organization wants automated alerts based on response time, transaction failure rates, and unusual traffic patterns.
Which practice would MOST directly support this need?
A) Supplier management
B) Relationship management
C) Monitoring and event management
D) Service continuity management
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: C |
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