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Updated: Oct 15, 2026

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How to Prepare For MB-220: Microsoft Dynamics 365 Marketing Exam

Preparation Guide for MB-220: Microsoft Dynamics 365 Marketing Exam

Introduction

Microsoft has created a track for IT professionals to get certified in Microsoft Dynamics 365 Marketing . This certification program provides Microsoft 365 Marketing consultants a way to demonstrate their skills. The assessment is based on a rigorous exam using industry standard methodology to determine whether a candidate meets Microsoft's proficiency standards.

According to Microsoft, a Microsoft Certified Professional enables organizations to leverage configuration of marketing applications, manage segments, configure and analyze customer responses.

Certification is evidence of your skills, expertise in those areas in which you like to work. If candidate wants to work on MB-220: Microsoft Dynamics 365 Marketing Exam and prove his knowledge, Certification offered by Microsoft. This Microsoft MB-220 Exam helps a candidate to validates his skills in MB-220: Microsoft Dynamics 365 Marketing Exam Technology.

In this guide, we will cover the MB-220: Microsoft Dynamics 365 Marketing Exam, MB-220: Microsoft Dynamics 365 Marketing Exam Certified professional salary and all aspects of the MB-220: Microsoft Dynamics 365 Marketing Exam Certification.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-220.aspx

How One Can Weave Success?

Like any other exam, passing the Microsoft MB-220 validation also demands a better hold of exam content that can only be gained if quality material is by the test-takers’ side. Of course, the vendor is the first option to look upon. Microsoft, in particular, provides a wide range of free and paid training sessions, e.g. gratis training classes are lessons divided into 15 comprehensive modules and are dubbed as Set up Dynamics 365 Marketing and Configure Advanced Settings, Work with Core Features in Dynamics 365 Marketing, Manage Events in Dynamics 365 Marketing, and Analyze Insights in Dynamics 365 Marketing. All of these lessons align with the intermediate-level content and cater to the roles of business users along with administrators. Candidates interested in in-depth learning can go for a paid instructor-led training course, titled Course MB-220T00-A: Microsoft Dynamics 365 Marketing. In general, it is a four-day-long session throwing light on concepts like managing marketing content, templates and integrations, and creating as well as managing leads. During such training, candidates will develop the subsequent skill areas:

  • Making use of segments;
  • Monitoring leads, etc.
  • Dealing with the highest-level settings;
  • Analyzing surveys;
  • Commencing customer journeys;
  • Learning to work with marketing content;

Apart from these, for assured success, it is important to have good quality books. This will enforce self-learning and make the candidate exam-ready in no time. Amazon is the ideal destination to find out some viable options like ‘Deep Dive into Microsoft Dynamics 365 Marketing’ by Divimson Rennip Publications. More so, Fundamentals & Essentials of Microsoft CRM: Overview of Microsoft Dynamics 365 by Ajhonikin Publications is another most-approved pick for self-study. It covers multiple functional modules, such as project service, sales, marketing, service, and field service thoroughly.

Concluding Words

With in-depth cognizance of Microsoft Dynamics 365 Marketing, the Microsoft MB-220 exam is here to leverage the expertise that any functional consultant and developer requires to accomplish regular operations. To weave success in such a test, having holds of quality study materials like official instructor-led training and books is essential. These study supplies allow an applicant to become exam-ready in an effective manner without plenty of time constraints.

Microsoft MB-220 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft Dynamics 365 Marketing Functional Consultant
Exam Number:MB-220
Certificate Validity Period:Certification valid for 1 year; recertification required
Exam Duration:180 minutes
Available Languages:English, Korean, Japanese, Chinese (Simplified)
Exam Price:USD 165.00
Exam Format:Multiple choice, Scenario-based questions, Case studies
Passing Score:700 / 1000
Real Exam Qty:Not publicly disclosed (typically 40-60 questions)
Related Certifications:Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate
Sample Questions:Microsoft MB-220 Sample Questions
Exam Way:In-person at Pearson VUE testing centers or online proctored exam
Pre Condition:Recommended: Basic familiarity with Dynamics 365 Marketing features, data modeling concepts, and business scenarios. No mandatory prerequisites, but practical experience is highly beneficial.
Official Syllabus URL:https://learn.microsoft.com/en-us/certifications/exams/mb-220

Microsoft MB-220 Exam Syllabus Topics:

SectionWeightObjectives
Create and Manage Marketing Emails15-20%- Configure email settings and delivery
- Preview, test, and validate emails
- Design and create marketing emails
- Implement email Personalization and dynamic content
Configure Microsoft Dynamics 365 Marketing15-20%- Configure marketing settings and org units
- Set up marketing configurations
- Configure marketing resources and assets
- Manage marketing users and teams
Manage Segments and Target Audiences10-15%- Create and manage dynamic segments
- Build segment queries and filters
- Use segment insights
- Create and manage static segments
Create and Manage Customer Journeys15-20%- Design and create customer journeys
- Configure journey tiles and triggers
- Analyze journey performance
- Set up branching and conditions
Manage Leads and Scoring10-15%- Manage lead lifecycle stages
- Implement lead scoring rules
- Create and configure lead scoring models
- Automate lead qualification and distribution
Analyze Insights and Manage Events10-15%- Manage event webinars and waitlists
- Review marketing insights and analytics
- Create and manage marketing events
- Set up event registration and sessions
Set up Marketing Forms and Pages15-20%- Create and publish marketing forms
- Implement progressive profiling
- Configure form and page elements
- Create and publish marketing pages
Manage Marketing Customers and Contacts10-15%- Create and manage contacts
- Import and deduplicate contacts
- Create and manage companies
- Manage contact lifecycle and preferences

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