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Updated: Sep 12, 2026
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Microsoft MB2-717 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 for Sales |
| Exam Number: | MB2-717 |
| Passing Score: | 700 / 1000 |
| Exam Duration: | 150 minutes |
| Available Languages: | Japanese, English |
| Real Exam Qty: | 45 - 60 |
| Exam Price: | 165 USD |
| Related Certifications: | Replaced by MB-210: Dynamics 365 Sales Functional Consultant Associate MCSE: Business Applications MCP (Microsoft Certified Professional) |
| Certificate Validity Period: | Retired, no longer active; valid prior credentials remain until Microsoft policy changes |
| Exam Format: | Multiple choice, Multiple response, Scenario-based |
| Recommended Training: | Microsoft Dynamics 365 for Sales learning paths Replacement exam MB-210 |
| Exam Registration: | Pearson VUE (no longer available) Microsoft Learning (retired exam) |
| Sample Questions: | Microsoft MB2-717 Sample Questions |
| Exam Way: | Proctored onsite at authorized test centers; retired since March 31, 2019 |
| Pre Condition: | No formal prerequisites recommended; basic CRM and Dynamics 365 knowledge helpful |
| Official Syllabus URL: | https://www.microsoft.com/en-us/learning/exam-mb2-717.aspx |
Certification Path
The Microsoft Dynamics 365 for Sales Certification includes only one MB2-717 exam.
Who should take the MB2-717 exam
The Microsoft Dynamics 365 for Sales MB2-717 Exam certification is an internationally recognized validation that identifies persons who earn it as possessing skilled as a Microsoft Specialist. If candidates want significant improvement in career growth needs enhanced knowledge, skills, and talents. The Microsoft Dynamics 365 for Sales MB2-717 Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass Microsoft Dynamics 365 for Sales MB2-717 Exam then he should take this exam.
Reference: https://www.microsoft.com/en-us/learning/exam-mb2-717.aspx
Microsoft MB2-717 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage Leads and Opportunities | 15 - 20% | - Convert leads to opportunities - Create and qualify leads - Manage opportunity records and sales stages |
| Topic 2: Create a Customer Organizational Structure | 20 - 25% | - Define organizational hierarchies - Configure security and access levels - Manage account and contact records |
| Topic 3: Improve Sales Performance | 10 - 15% | - Manage sales literature and competitors - Set and manage sales goals - Configure sales territories |
| Topic 4: Manage Customer Information | 15 - 20% | - Integrate email and Office applications - Maintain customer records and data quality - Perform data management and lifecycle tasks |
| Topic 5: Manage the Sales Process | 10 - 15% | - Configure business process flows - Create quotes, orders, and invoices - Work with product catalog and price lists |
| Topic 6: Manage Relationship and Sales Analysis | 10 - 15% | - Use relationship insights - Access sales dashboards and reports - Analyze sales performance data |
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