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Updated: Oct 17, 2026

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BCS PC-BA-FBA-20 Exam Syllabus Topics:

TopicDetails
Topic 1
  • The Strategic Context for Business Analysis: This section of the exam measures the skills of Business Analysts and focuses on the strategic aspects of business analysis. Candidates must analyze external factors using the PESTLE framework and internal strategies through the VMOST technique. The syllabus also includes a SWOT analysis for identifying business strengths, weaknesses, opportunities, and threats. One critical skill assessed is evaluating an organization’s business strategy and aligning business analysis with corporate objectives.
Topic 2
  • Validating and Managing Requirements: This section of the exam measures the skills of Business Analysts and focuses on requirement validation and change control. Candidates must understand traceability concepts, horizontal and vertical tracking, and how to manage requirement changes. One essential skill tested is ensuring that requirements remain accurate and aligned with business objectives throughout the project lifecycle.
Topic 3
  • The Business Analysis Service Framework: This section of the exam measures the skills of Project Managers and outlines the Business Analysis Service Framework (BASF). Candidates will learn about essential activities, including situation investigation, feasibility assessment, business process improvement, stakeholder engagement, and change management. One key skill tested is recognizing the role of business analysts in different project phases.
Topic 4
  • Investigating the Business Situation: This section of the exam measures the skills of Business Analysts and covers various techniques for analyzing business situations. Candidates must be familiar with methods such as workshops, observation, interviews, prototyping, and surveys. These techniques help in gathering stakeholder perspectives and understanding organizational challenges. One essential skill tested is selecting the most effective technique based on the business context.
Topic 5
  • The Competencies of a Business Analyst: This section of the exam measures the skills of Junior Business Analysts and explores the key competencies required for success. It introduces the concept of a T-shaped professional, emphasizing expertise in business analysis while maintaining a broad range of supporting skills. Candidates must also understand the three key competency areas: personal qualities, business knowledge, and professional techniques. One key skill assessed is identifying how these competencies contribute to successful business analysis.
Topic 6
  • What is Business Analysis: This section of the exam measures the skills of Business Analysts and covers the fundamental principles of business analysis. Candidates will learn about the business change lifecycle and key principles such as focusing on root causes instead of symptoms, considering multiple options, and ensuring feasible requirements. One essential skill assessed is understanding the scope and responsibilities of business analysts in various organizations.
Topic 7
  • Making the Business Case: This section of the exam measures the skills of Project Managers and emphasizes the importance of business case development. Candidates must assess feasibility from business, technical, and financial perspectives. The syllabus introduces business case structure, investment appraisal techniques, and Agile considerations. One critical skill tested is evaluating and presenting a compelling business case to decision-makers.
Topic 8
  • Improving Business Services and Processes: This section of the exam measures the skills of Business Analysts and focuses on business process improvement. Candidates must understand business process hierarchy, event-response models, and actor-task analysis. The syllabus also introduces techniques such as SIPOC, value chain analysis, and process modeling. One essential skill tested is analyzing business processes to identify inefficiencies and recommend improvements.
Topic 9
  • Delivering the Requirements: This section of the exam measures the skills of Project Managers and covers different software development lifecycles, including Waterfall, V-Model, Incremental, and Agile approaches. Candidates must understand the advantages and disadvantages of each lifecycle. One key skill assessed is selecting the appropriate delivery model based on project requirements.
Topic 10
  • Analyzing and Managing Stakeholders: This section of the exam measures the skills of Change Managers and emphasizes stakeholder management techniques. Candidates must identify stakeholder categories using the stakeholder wheel and apply tools like the Power
  • Interest Grid to determine engagement strategies. The RACI matrix is also introduced for defining stakeholder responsibilities. One key skill assessed is mapping stakeholders and determining their level of influence and engagement.
Topic 11
  • Documenting and Modeling Requirements: This section of the exam measures the skills of Business Analysts and introduces methods for structuring and documenting requirements. Candidates must be familiar with text-based and diagrammatic techniques such as use-case models, data models, and business process models. One key skill tested is creating comprehensive and clear documentation that supports business solutions.
Topic 12
  • Defining the Solution: This section of the exam measures the skills of Business Analysts and focuses on identifying gaps between current and target business states. Candidates must use techniques such as gap analysis and the POPIT™ framework. The syllabus also covers the process of developing solution options through brainstorming and creative thinking. One key skill assessed is formulating viable solutions that align with business needs.
Topic 13
  • Establishing the Requirements: This section of the exam measures the skills of Business Analysts and covers requirements engineering (RE) processes. Candidates must recognize different requirement types, including business, functional, and non-functional requirements. The syllabus also covers elicitation techniques such as interviews, workshops, and prototyping. One essential skill assessed is gathering and defining high-quality business requirements.

Reference: https://www.bcs.org/qualifications-and-certifications/certifications-for-professionals/business-analysis/foundation-certificate-in-business-analysis/

BCS PC-BA-FBA-20 Exam Overview:

Certification Vendor:BCS
Exam Name:BCS Foundation Certificate in Business Analysis V4.0
Exam Number:PC-BA-FBA-20
Exam Duration:60 minutes
Real Exam Qty:40
Certificate Validity Period:Lifetime
Exam Price:USD 250
Exam Format:Multiple Choice
Related Certifications:BCS International Diploma in Business Analysis
Practitioner Certificate in Business Analysis Practice
Passing Score:26/40 (65%)
Available Languages:English
Sample Questions:BCS PC-BA-FBA-20 Sample Questions
Exam Way:Online proctored exam or classroom-based supervised exam.
Pre Condition:No formal prerequisites required.
Official Syllabus URL:https://www.bcs.org/qualifications-and-certifications/certifications-for-professionals/business-analysis/foundation-certificate-in-business-analysis/

BCS Foundation Certificate in Business Analysis V4.1 Sample Questions:

Question #1

What is the recommended management strategy to be taken to manage a stakeholder with some power and some interest in the power/interest grid?

  • A. Keep onside
  • B. Watch
  • C. Keep satisfied
  • D. Keep informed
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

Which of the following is NOT true of the Product Backlog in an Agile environment?

  • A. It includes work available for the development team to work on in future sprints.
  • B. It is a grouping of project work.
  • C. It includes what the development team is working on in the current sprint.
  • D. It is kept in priority order.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #3

Which of the following is a principle of business analysis?

  • A. IT system change not business improvement
  • B. Negotiation not avoidance.
  • C. Solutions not options.
  • D. Symptoms not root causes.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #4

In an Agile environment, which type of model looks at how users interact with the required features of the system and can be used to decompose a backlog of user stories?

  • A. Use case diagram
  • B. Entity relationship diagram.
  • C. State machine diagram
  • D. Class model.
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Correct Answer: A  🗳️

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Question #5

In the lifecycle for a business case, what precedes the initial business case?

  • A. Requirements analysis and specification
  • B. Solution design
  • C. Solution development and implementation
  • D. Feasibility study
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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