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Updated: Jun 10, 2026
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Salesforce Certified Platform Strategy Designer Sample Questions:
1. A start-up specializing in creating healthcare apps for both patients and family caregivers is looking for ideas to develop new features. The company plans on organizing a brainstorming session with staff members from various teams.
What is a rule strategy designers should follow when facilitating a brainstorming session?
A) Explore qualitative assessment of proposed ideas.
B) Encourage participants to build on proposed ideas.
C) Emphasize critique of proposed ideas.
2. A cross-disciplinary design team is looking at an affinity map of insights.
Which question should the team use to prioritize and turn them into design opportunities?
A) Why is this insight valuable?
B) Do we have the capability to develop this?
C) What constraints would we have to overcome?
3. A strategy designer is working on an app for the financial industry and gets the sense that stakeholders don't share a common understanding of customer pain points.
What should the strategy designer create to align stakeholders on the most important customer issues'?
A) Data dashboard
B) Service blueprint
C) Journey map
4. Cloud Kicks (CK) works with various technology platforms built up over decades of acquisitions. Each platform has a different level of design maturity, which creates a very inconsistent user experience. To prioritize what to address first, CK needs to assess the business impact.
Which method is typically used to Quantify design debt?
A) Heuristic analysis
B) NPS or CSAT
C) User interviews
5. A strategy designer is presenting the results of a design sprint including sketches of new concepts for an upcoming release. Several business stakeholders were not aligned on the priorities driving the design sprint outcomes and spent the meeting arguing about new directions in which they would like to take the product.
What should the strategy designer do to gain alignment?
A) Add the stakeholders' ideas and agree to pursue both; it is more important to keep the peace on the team.
B) Share research insights to build a deeper understanding and urgency around the problems to solve.
C) Refine the ideas to a higher fidelity so the stakeholders get a better sense of the vision,
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: B |
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