Salesforce Certified Slack Administrator Sample Questions:

1. Jorge is starting an Employee Resource Group for volunteers at his company to collaborate from across different business units. This group requires a workspace that is visible to all members of his organization, so that they can volunteer to join and follow the group's progress. However, the group's leaders want the rights to approve any members before they join.
Which access level should Jorge set for this workspace?

A) By Request
B) Invite Only
C) Open
D) Hidden

2. You're an Org Owner trying to determine which organizations your company works with in Slack Connect channels.
What is the best way to gather this information?

A) Search for Slack Connect channels in the channel management dashboard.
B) Review the Slack Connect section of your Slack sidebar.
C) Export the list of Slack Connect channels from the analytics dashboard.
D) Review the Slack Connect connections in the Org Admin dashboard.

3. You're a Workspace Owner for a Slack Business+ workspace.
The sales team wants to work with customers in Slack, but sales representatives change accounts frequently.
Which best practice process should you establish?

A) Create new account channels and add the respective customers as Single Channel Guests with an expiration date of 1 year.
B) Create a new free Slack workspace and invite the sales and customer care teams as full members.
C) Create new account channels and share them with the respective customers using Slack Connect.
D) Invite the customers to the respective existing account channels as Single Channel Guests and archive the channels when the relationship ends.

4. Slack is on the Business+ plan and currently authenticates users via username and password.
Your company uses Google Workspace (formerly G Suite) as its identity provider (IdP). Your security team would like to assign specific users or groups of users access to Slack from your IdP (rule-based access).
How would you configure Slack to satisfy these requirements?
(Select the best answer.)

A) Set up Google Workspace SAML-based SSO in a new Slack workspace since your company already uses username and password to authenticate in its existing workspace.
B) Configure Google Workspace SAML-based SSO with Slack, and send out binding emails to existing users to connect their accounts with your IdP.
C) Build a custom SAML connection with Slack in order to use the Google Workspace Id, and apply rule- based access.
D) Configure Google Workspace Auth to enable users to log in via their Google Workspace credentials, and send out binding emails to existing users to connect their accounts with your IdP.

5. You're a Slack Workspace Owner responsible for setting up an app-approval process.
In order to set up this process, which two actions are recommended?
(Select the TWO best answers.)

A) Send all app approval requests to app managers in a Slackbot message.
B) Send all notifications to a specific channel that includes all app managers for app approval.
C) Restrict apps that aren't already used by your organization.
D) Instruct app requestors to post a business justification in #help-admins when requesting apps.
E) Turn on app approval so members can only install apps that have been pre-approved.

Solutions: