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Avaya 46150T Exam Syllabus Topics:

Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

Question 1

Cloud Operations Manager (COM) is a new management utility.
What does it manage?

A. Up to 30 Avaya IP Office TM system inventories
B. Up to 3000 Avaya IP Office TM users
C. Up to 3000 Avaya IP Office TM systems
D. Up to 30 Avaya Aura systems
E. Up to 30,000 call recordings

Question 2

Customers implementing Avaya Contact Center Select can choose_______or_______as their agent interface.

A. Avaya IX TM Meetings
B. Avaya IX TM Workspaces browser
C. Avaya IX TM Workplace
D. Agent Desktop

Question 3

Your customer tells you that they have been having issues related to agent productivity and compliance, but that their current system doesn't provide away to track or measure performance.
Which feature of Avaya IX TM Workforce Engagement Select would enables them to create customizable, role-based scorecards and dashboards to measure the performance of all agents, queues, teams, groups, sites and lines of business supported by the contact center?

A. Quality Management
B. Contact Recording
C. Live Monitor
D. Coach and Learn
E. Analyze module

Question 4

A prospective customer contact says, "We're in growth mode. Our only priority is things that help us bring service to new markets."
Which of the following attributes will be the focus of your proposal?

A. Resilient
B. Modular
C. Scalable
D. Secure
E. Simple

Solutions: