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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. A user is unable to delete an application. What steps must be followed?

A) Hold the screen, then click on any icon.
B) Goto Options-> Security-> Application permissions.
C) Click on the trash icon, in accounts.
D) Hold the screen, then click the Trash icon

2. The menu icon within applications, indentified by three dots, is known as what type of menu?

A) Crosscut Menu
B) Full Menu
C) Advanced Menu
D) Extended Menu

3. What has to be done to bring over an application from a BlackBerry OS (BBOS) smartphone to a BlackBerry 10 (BB10} smartphone?

A) Such applications can only be pushed from the server.
B) The same BBID needs to be used to install the application.
C) The application can be installed using a SD card containing the BBOS application.
D) Search the application using BlackBerry World from the BlackBerry 10 (BB10) smartphone and install it.

4. The user is able to use the video chat application from home but not from their work location. What could the problem be?

A) ITpolicy assigned to the user contains a rule "Video Chat app Access to work Network " which is set to Disallow.
B) The application is not trusted on the BlackBerry Device Service (BDS).
C) The users account has been locked out by the BDS.
D) The video chat application is experiencing internal problems.

5. Where can a user edit folder redirection on a new BlackBerry 10 (BB10)?

A) Accounts in System Settings
B) BlackBerry Hub settings
C) System Settings Notifications
D) BlackBerry Balance

Solutions: