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IBM P6040-014 Exam Syllabus Topics:

IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

1. What is the best way to clean an IBM SurePOS 5x5 touch screen?

A) use isopropyl alcohol or a mild liquid glass cleaner and a soft cloth
B) use a damp sponge moistened with hot water and a small amount of non-abrasive cleaner
C) use a chlorine-based window cleaner and soft cloth
D) use a common ammonia-based window cleaner and a soft cloth

2. What are three IBM retail hardening tests that the IBM SurePOS 5x5 has gone through? (Choose three.)

A) ease of use
B) acoustical
C) temperature and humidity
D) power line disturbance
E) visual acuity
F) ergonomic acceptance

3. What does improved serviceability refer to in relation to theIBM SurePOS 5x5 models?

A) having on-site service, 24 hours a day, five days a week, next day response time
B) having rigorously tested each component used in the systems to ensure a longer life span
C) having on-site service, 24 hours a day, seven days a week, same day responsetime
D) having the virtually tool-less design of several components

4. What is the final step to restore CMOS settings?

A) restore any customer-specific settings
B) update all peripheral drivers
C) recalibrate the touch screen
D) update BIOS to the latest level

5. Which resource should be used to research a problem or obtain technical information about real field problems?

A) Knowledgebase
B) Technical Notes
C) IBM Retail Field Handbook
D) Tech Talk

Solutions: