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Microsoft 074-338 Exam Syllabus Topics:

SectionObjectives
Topic 1: Monitoring, Troubleshooting, and Maintenance- Troubleshooting scenarios
  • 1. Sign-in and connectivity issues
    • 2. Call quality and media failures
      - Monitoring tools and logs
      • 1. Lync monitoring reports
        • 2. Event logs and trace analysis
          Topic 2: Federation, Mobility, and External Access- External access and mobility
          • 1. Mobile client connectivity
            • 2. Edge Server configuration
              - Federation configuration
              • 1. Federation with external organizations
                • 2. Public IM connectivity (PIC)
                  Topic 3: Voice, Video, and Conferencing- Enterprise Voice configuration
                  • 1. Dial plans and normalization rules
                    • 2. Voice routing and PSTN integration
                      - Audio/Video and conferencing
                      • 1. A/V conferencing policies
                        • 2. Media quality and bandwidth management
                          Topic 4: Lync Server 2013 Architecture and Core Components- Infrastructure dependencies
                          • 1. Active Directory integration
                            • 2. DNS and certificate requirements
                              - Server roles and topology design
                              • 1. Topology Builder and deployment planning
                                • 2. Front End, Edge, Director, Mediation roles
                                  Topic 5: Installation, Configuration, and Deployment- Client and server configuration
                                  • 1. Client configuration and sign-in issues
                                    • 2. User provisioning and policies
                                      - Initial deployment tasks
                                      • 1. Lync Server setup and prerequisites
                                        • 2. Topology publishing and validation

                                          Microsoft Lync 2013 Depth Support Engineer Sample Questions:

                                          Question #1

                                          You support a customer whose company network contains Microsoft Lync Server 2013. The company has four buildings on a single site. A user reports that when she calls users in another building, the call quality is poor. You receive the Quality of Experience (QoE) report: Which of the following values is outside acceptable limits?

                                          • A. Avg. packet loss rate: 0.21%
                                          • B. Packet utilization: 32701
                                          • C. Avg. jitter: 23ms
                                          • D. Avg. round trip: 867ms
                                          • E. Receive noise level: -56dBoV
                                          Reveal Solution  Discussion  0

                                          Correct Answer: D  πŸ—³οΈ

                                          Question #2

                                          DRAG DROP You support a customer who has an existing Microsoft Exchange 2010 with Microsoft Lync Server 2010 environment. Outlook Web Access displays presence from Lync 2010. The customer recently implemented Microsoft Lync Server 2013 and migrated all users to the new environment. The customer reports that presence is no longer available in OWA. You need to restore presence in OWA. Which cmdlet should you run on each server or servers? (To answer, drag the appropriate cmdlet or cmdlets to the correct server or servers. Each cmdlet may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

                                          Reveal Solution  Discussion  0

                                          Correct Answer:


                                          Explanation:

                                          Question #3

                                          You support a customer whose Microsoft Lync Server 2013 Enterprise Pool is configured with Enterprise Voice and Dial-in Conferencing. You specify a Session Initiation Protocol (SIP) Uniform Resource Identifier (URI) for the dial-in conferencing access number. You discover that the SIP URI was configured incorrectly. You need to change the SIP URI. What should you do?

                                          • A. Run the New-CsDialInConferencingDtmfConfiguration cmdlet.
                                          • B. Run the Set-CsSipResponseCodeTranslationRule cmdlet.
                                          • C. Run the Set-CsDialInConferencingAccessNumber cmdlet.
                                          • D. Delete the object and recreate the access number.
                                          Reveal Solution  Discussion  0

                                          Correct Answer: D  πŸ—³οΈ

                                          Question #4

                                          You support a customer's Microsoft Lync Server 2013 environment. Your customer has granted User1 Conferencing Policy A, and User2 Conferencing Policy B.
                                          When User2 joins a video conference that is hosted by User1, User2 sees only a single video window, while other users who are joined to the same conference see up to five concurrent video streams. You need to configure the environment to allow User2 to view multiple concurrent video streams. You need to achieve the goal with the fewest changes to the environment. Which cmdlet should you run?

                                          • A. Get-CSConferencingPolicy -Identity 'Conferencing Policy B' | Set- CSConferencingPolicy - EnableMultiViewJoin $True
                                          • B. Set-CSCIientPolicy - EnableMediaRedirection STrue
                                          • C. Set-CSCIientPolicy - EnableFullScreenVideo $True
                                          • D. Get-CSConferencingPolicy -Identity 'Conferencing Policy B' | Set- CSConferencingPolicy - AllowMultiView STrue
                                          Reveal Solution  Discussion  0

                                          Correct Answer: A  πŸ—³οΈ

                                          Question #5

                                          You are a member of the CsAdministrator group that supports the Microsoft Lync datacenter for the Contoso company. The datacenter consists of one pool that is running Lync 2013. Contoso has a second Active Directory Domain Services (AD DS) site with a domain controller. The Lync server pool fails. You need to recover the Central Management Store (CMS) and users. Which three actions should you perform? (Each correct answer presents part of the solution. Choose three.)

                                          • A. Create a Backup pool.
                                          • B. Run the Invoke-CsPoolFailover cmdlet.
                                          • C. Run the Move-CsDatabase and Set-CsManagementServer cmdlets.
                                          • D. Run the New-CsRegistrarConfiguration cmdlet.
                                          • E. Run the Install-CsDatabase and Move-CsManagementServer cmdlets.
                                          Reveal Solution  Discussion  0

                                          Correct Answer: A,B,E  πŸ—³οΈ

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