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Last Updated: Sep 08, 2026
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NHA Phlebotomy-Technician Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Safety and Compliance | - OSHA standards and safety protocols - Needlestick prevention and biohazard disposal - Infection control and PPE usage |
| Patient Preparation | - Explaining procedures and obtaining consent - Patient identification and communication - Site selection and preparation |
| Specimen Collection | - Order of draw and tube handling - Capillary puncture procedures - Venipuncture techniques |
| Specimen Processing and Handling | - Quality control and rejection criteria - Specimen transport and storage - Labeling and documentation |
| Professional Practice | - Ethics and patient confidentiality (HIPAA) - Communication and professionalism |
NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:
A phlebotomist receives a specimen without a patient identifier on the tube. Which of the following actions should the phlebotomist expect?
- A. The provider can verbally confirm the patient identity.
- B. The laboratory will reject the specimen.
- C. The tube can be labeled from the requisition later.
- D. The specimen can be tested if the order number matches.
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Which of the following actions is required before using a new lot number of point-of-care testing strips?
- A. Perform quality control testing.
- B. Mix strips from the old and new lots.
- C. Use the strips only for control patients.
- D. Freeze the strips for 10 min.
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A phlebotomist should instruct a patient to take which of the following actions when providing a sputum specimen?
- A. Aggressively swab the inside of the cheek.
- B. Collect stool directly into a sterile container.
- C. Discard first urine of the day and collect for 24 hr.
- D. Take a deep breath and then expectorate.
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A patient refuses a blood draw after the phlebotomist explains the procedure. Which of the following actions should the phlebotomist take?
- A. Proceed because the provider ordered the test.
- B. Collect the specimen using a smaller needle.
- C. Ask a family member to convince the patient.
- D. Notify the nurse or provider according to facility policy.
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A phlebotomist notices that an outpatient appears confused and cannot state their date of birth. Which of the following actions should the phlebotomist take?
- A. Label the specimen after returning to the laboratory.
- B. Proceed using the requisition only.
- C. Ask the patient to guess their date of birth.
- D. Use an approved alternate identification process.
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