Study with 1Z1-1071 most valid questions & verified answers

You have gone through a number of testing iterations of your customer's skill that comprises 10 intents. But you find that generally the best you can get is a confidence score of 96%, even when the user phrase is identical to one of your training utterances.
What should you recommend to your customer regarding this intent confidence score?

• A. For every verb in your training utterances, ensure you add a version of the utterance which also covers the past, present, and future tense of the verb.
• B. Keep iterating on user testing and add more training utterances until you can achieve a confidence level of 100% on your user input.
• C. It is not always possible to achieve 100% confidence and adding more utterances may not help the problem. Therefore, do not make further changes to the skill if it is performing to your expectations.
• D. The highest possible confidence with 10 intents is 10% (100% divided by the number of intents). So, no further changes to the skill are required.
• E. Add more utterances to the unresolvedlntent.

Within your digital assistant, you notice that the user input "tell me my balance" immediately initiates the Banking skill. However, it does not offer the user the option to consider that the request could be handled by the Retail skill, which also offers the ability to check the balance in your retail account.
How should you ensure that both the banking and retail skills are considered in this case?

• A. Raise the Candidate Skills Confidence Threshold in the digital assistant.
• B. Lower the Confidence Threshold in the Retail skill.
• C. Lower the Candidate Skills Confidence Threshold in the digital assistant.
• D. Lower the Confidence Threshold in the Banking skill.

Which two statements about message translation in a skill are true?
If auto-translation is enabled and a component has its translate property set to false, then the component output message or level will not get auto-translated to the detected user languages.
A system.Output component that reads its text message from a resource bundle does not require auto-translation or its translate property set to true to display translated.

• A. Enabling auto-translation in a dialog flow does not translate the user input message.
• B. For the System.Translateinput component to work, it requires a previously executed system.DetectLanguage component state.
• C. A missing system. DetectLanguage state in a dialog flow causes an exception for components that read their output message from bundle.

Which three statements are true about composite bag entities?

• A. The composite bag can resolve all entity values using only a single state in the dialog flow.
• B. They define a business domain object as a collection of related system entities and custom entities.
• C. When you add entities to the composite bag, you can control how they get extracted in related to other entities and when they are prompted for.
• D. You need to create a separate composite bag to handle nonentity types such as strings. Locations, and attachments.
• E. The composite bag will always enforce that every entity has a valid value before allowing the conversation to move on to the next state in the dialog flow.

The agentActions property in the System.Agentlnitiation component:

• A. Sets the message to be displayed when an agent is first connected to a chat session.
• B. Defines the states to which agents can optionally transfer a user when the agent ends the chat.
• C. Sets the message to be displayed if an agent refuses a chat request.
• D. Sets the agent's post-chat configuration (for example, "ready", "wrap", and so on).