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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A government agency receives applications through multiple channels, including an Experience Cloud site and internal staff entry. Management wants all applications to follow exactly the same validation and automation regardless of how they are created. Which design principle should be followed?

A) Perform validation only after applications are approved
B) Centralize business logic using declarative automation on the underlying records
C) Duplicate validation logic separately in every user interface
D) Create different custom objects for each intake channel

2. The Department of Disaster Assistance has received the approval to fund government agencies if a disaster occurs in their region. What is the best solution to capture the fund-related requirements, objectives, and supporting documents?

A) Utilize the 'Business License Application' object to capture the details
B) Utilize the 'Funding Program' object to capture the details
C) Utilize the 'Funding Request' object to capture the details
D) Utilize the 'Funding Program Request' object to capture the details

3. A city wants residents to schedule inspection appointments online. Appointment availability must automatically consider inspector skills, service territories, travel time, and working hours. Which Salesforce capability should be implemented?

A) Public Sector Solutions Appointment Assistant
B) Field Service appointment scheduling
C) Salesforce Scheduler only
D) Email-to-Case

4. A customer wants to define a specific set of three documents that are required for a business application. They want to provide a checklist that is easy for the applicant to know what needs to be uploaded and manage the uploads easily, but they also want to be consistent with requiring these documents for every business application. What are the three steps required to do this?

A) Create a flow automation to auto-associate the published action plan template to new Business License Applications as they are created
B) Create three Document Checklist Items specifying the required document types for the Action Plan Template & Publish It
C) Create an Action Plan Template with Target Object as Business License Application
D) Create three Tasks specifying the required document types for the Action Plan Template & Publish It
E) Create three Document Checklist Items specifying the required document types tied to the Business License Application

5. An agency receives thousands of inspection requests every month. Supervisors want dashboards showing average inspection completion time by district, inspector, and permit type without exporting data. Which reporting approach is most appropriate?

A) Export records weekly to spreadsheets
B) Query the database using Apex every morning
C) Use only List Views for supervisors
D) Create Salesforce Reports and Dashboards using related inspection records

Solutions: