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Last Updated: Jul 31, 2026

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Salesforce Sales-101 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Planning: This section of the exam measures skills of Account Executives and covers territory planning, engaging key accounts, and calculating sales quota attainability. It also emphasizes developing strong business relationships and partnerships with key roles and personas to drive long-term success.
Topic 2
  • Deal Management: This section of the exam measures skills of Account Executives and includes qualifying prospects, understanding customer strategies and challenges, and defining solution scope. It emphasizes presenting value propositions, addressing challenges to close deals, and securing customer commitment for formal contracts.
Topic 3
  • Customer Success: This section of the exam measures skills of Sales Representatives and explains post-sales actions, order booking, and fulfillment. It also reviews the customer journey after the sale and evaluates the realized versus expected value to ensure satisfaction and retention.
Topic 4
  • Forecasting: This section of the exam measures skills of Account Executives and assesses forecasting accuracy, evaluating risks and opportunities, and understanding the inputs that drive forecasting. It ensures consistency in opportunity management and reliable business predictions.
Topic 5
  • Pipeline Management: This section of the exam measures skills of Sales Representatives and involves generating new pipeline opportunities, analyzing pipeline health, and ensuring data integrity. It also covers monitoring progression across sales stages and improving customer relevance.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-sales-foundations---Sales-101

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It is well known that Salesforce Certified Sales Foundations exam is an international recognition certification, which is very important for people who are engaged in the related field. The preson who pass the Sales-101 exam can not only obtain a decent job with a higher salary, but also enjoy a good reputation in this industry. But it is difficult for most people to pass Salesforce Certified Sales Foundations exam test. While, our Salesforce Certified Sales Foundations practice questions can relieve your study pressure and give you some useful guide. We have been sparing no efforts to provide the most useful study material and the most effective instruction for our customer.

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