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WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. What is an advantage of a strong organizational culture?

A) The internal climate exhibits low behavioral control.
B) There is ambiguity in what employees perceive as expectations.
C) Core values are not intensely held and widely shared.
D) There is a formation of strong employee commitment.

2. Employee A noticed that Employee B was late for work, and A's perception of why B was late will determine what action A takes in this situation. Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused?

A) Distinctiveness, consensus, and consistency
B) Situation, attributes, and alternatives
C) Creativity, relationships, and expertise
D) Problem, criteria, and alternatives

3. What is a personal view of how one is supposed to act in a given group situation?

A) Role conflict
B) Role identity
C) Role expectation
D) Role perception

4. When is organizational culture a liability?

A) When core values are shared by different departments within the organization.
B) When the culture includes shared values on organizational goals.
C) When a strong organizational culture limits diversity within the organization.
D) When the organizational culture reduces ambiguity for employees.

5. A team was assigned a project. Halfway through the project, however, it became obvious that the team was failing to meet expectations. Management had made sure that individuals assigned to the team had strong technical expertise as well as problem-solving and decision-making skills. However, other abilities for effective teamwork were overlooked. Which ability necessary for team members was overlooked?

A) Interpersonal skills
B) Authoritarian personality
C) Propensity for social loafing
D) Intellectual coherence

Solutions: