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Updated: Aug 18, 2026

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ServiceNow CIS-TPRM Exam Overview:

Certification Vendor:ServiceNow
Exam Name:ServiceNow Certified Implementation Specialist - Third-party Risk Management (CIS-TPRM)
Exam Number:CIS-TPRM
Available Languages:English
Exam Price:Varies (~USD 300)
Passing Score:70% (typical)
Real Exam Qty:60 (typical)
Related Certifications:ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist (CIS) family
Certificate Validity Period:24 months (typical for CIS certifications)
Exam Duration:90 minutes
Exam Format:Multiple Choice, Proctored Online Exam
Recommended Training:ServiceNow Training (TPRM Fundamentals)
Exam Registration:ServiceNow Certification Portal
Sample Questions:ServiceNow CIS-TPRM Sample Questions
Exam Way:Online proctored or authorized testing center
Pre Condition:Recommended: ServiceNow Certified System Administrator (CSA) and familiarity with Governance, Risk, and Compliance (GRC) concepts
Official Syllabus URL:https://www.servicenow.com/services/training-and-certification.html

ServiceNow CIS-TPRM Exam Syllabus Topics:

SectionObjectives
Risk Assessment and Management- Issue management
  • 1. Finding remediation workflows
    • 2. Escalation processes
      - Risk scoring and evaluation
      • 1. Risk rating methodologies
        • 2. Inherent vs residual risk
          Integration and Automation- Automation workflows
          • 1. Lifecycle automation
            • 2. Notification and task automation
              - Platform integration
              • 1. Data ingestion from third parties
                • 2. Integration with ServiceNow GRC
                  Configuration and Implementation- Assessment setup
                  • 1. Questionnaire configuration
                    • 2. Vendor assessment templates
                      - TPRM application configuration
                      • 1. Core data model and tables
                        • 2. Workflow configuration
                          Reporting and Governance- Audit and compliance
                          • 1. Audit trail management
                            • 2. Regulatory alignment concepts
                              - Dashboards and reporting
                              • 1. Risk dashboards
                                • 2. Compliance reporting
                                  Third-party Risk Management Fundamentals- TPRM concepts and lifecycle
                                  • 1. Risk identification and assessment principles
                                    • 2. Third-party onboarding process overview

                                      ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:

                                      1. What type of risk is primarily concerned with third-party vendors'' compliance with laws and regulations?
                                      Response:

                                      A) Financial Risk
                                      B) Strategic Risk
                                      C) Operational Risk
                                      D) Compliance Risk


                                      2. In the context of Third-party Security Scoring Configuration/Risk Intelligence, what is the significance of incorporating industry benchmarks?
                                      Response:

                                      A) They offer a comparative analysis of third-party performance against peers.
                                      B) They provide a standard for minimal acceptable performance.
                                      C) They are used to determine the pricing of contracts.
                                      D) They eliminate the need for internal risk assessments.


                                      3. Which of the following is an essential component of the technical assessment process in Third-party Risk Management?
                                      Response:

                                      A) Negotiating contract terms based on technical findings
                                      B) Evaluating the third party,s IT infrastructure and data protection measures
                                      C) Assessing the third party,s marketing effectiveness
                                      D) Reviewing the third party,s legal history


                                      4. When configuring a Third-party Risk Management system, which of the following is critical for Third-party Portfolio Configuration?
                                      Response:

                                      A) Developing a categorization system that aligns with the organization,s risk management framework
                                      B) Differentiating third parties based on geographic location exclusively
                                      C) Assigning a fixed risk score to each service category
                                      D) Ensuring all third-party services are categorized by cost only


                                      5. A well-designed __________ helps in achieving a consistent and effective approach to managing third-party risks across the organization.
                                      Response:

                                      A) Approval and Workflow Process
                                      B) Issue Resolution Protocol
                                      C) Third-party Risk Process Workflow
                                      D) Task Allocation System


                                      Solutions:

                                      Question # 1
                                      Answer: A
                                      Question # 2
                                      Answer: A
                                      Question # 3
                                      Answer: D
                                      Question # 4
                                      Answer: A
                                      Question # 5
                                      Answer: C

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