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Updated: Jul 17, 2026
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Entry Criteria for ITILSC-SOA Test
If you are in need of training and testing for the ITILSC-SOA exam, the qualification is to first hold the certification that is called the ITIL Foundation. Also, those with the certificates below can qualify for the ITILSC-SOA:
- The ITIL Expert certification in ITSM, which was achieved through the bridging routes of Service Manager or even Practitioner.
- Earlier ITIL V2 Foundation version as well as Foundation Bridge;
Reference: https://www.exin.com/JP/ja/exams/&exam=itil%C2%AE-v3-intermediate:-service-offerings-and-agreements
EXIN ITILSC-SOA Exam Overview:
| Certification Vendor: | EXIN |
| Exam Name: | ITIL Service Capability: Service Offerings and Agreements |
| Exam Number: | ITILSC-SOA |
| Available Languages: | English |
| Exam Format: | Complex Multiple Choice, Scenario-Based, Gradient Scoring, Closed Book |
| Passing Score: | 28/40 (70%) |
| Exam Duration: | 90 minutes |
| Related Certifications: | ITIL Foundation Certificate in IT Service Management ITIL Expert in IT Service Management |
| Certificate Validity Period: | No formal expiration (ITIL v3 certification) |
| Real Exam Qty: | 8 |
| Sample Questions: | EXIN ITILSC-SOA Sample Questions |
| Exam Way: | Online proctored or authorized test center. |
| Pre Condition: | ITIL Foundation Certificate in IT Service Management and completion of accredited SOA training (minimum contact hours required by the examination institute). |
| Official Syllabus URL: | https://www.exin.com/itil-certification/ |
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EXIN ITILSC-SOA Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Service Portfolio Management | - Service Portfolio
|
| Service Catalogue Management | - Catalogue Structure and Maintenance
|
| Financial Management for IT Services | - Financial Processes
|
| Organizing, Technology and Implementation | - Roles and Responsibilities
|
| Introduction to Service Offerings and Agreements | - SOA Context
|
| Service Level Management | - Service Agreements
|
| Business Relationship Management | - Customer and Business Relationships
|
| Supplier Management | - Supplier Lifecycle
|
| Demand Management | - Demand Analysis
|
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