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Updated: Oct 22, 2026
No. of Questions: 51 Questions & Answers with Testing Engine
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IBM 000-426 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM System z Technical Support |
| Exam Number: | 000-426 |
| Passing Score: | 65% |
| Related Certifications: | IBM Certifications II |
| Real Exam Qty: | 51 |
| Certificate Validity Period: | 3 years |
| Available Languages: | English, Japanese |
| Exam Price: | $200 USD |
| Exam Format: | Multiple Choice |
| Exam Duration: | 90 minutes |
| Recommended Training: | IBM Education: System z Technical Support |
| Exam Registration: | IBM Certification Portal Pearson VUE Registration |
| Sample Questions: | IBM 000-426 Sample Questions |
| Exam Way: | Proctored at authorized Pearson VUE test centers |
| Pre Condition: | Basic knowledge of mainframe systems, z/OS fundamentals, and technical support experience |
| Official Syllabus URL: | https://www.ibm.com/certify/exams/000-426 |
IBM 000-426 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| System z Hardware Architecture | 20% | - Storage hierarchy and DASD - Processors, memory, and I/O subsystems - Channel architecture and connectivity - Mainframe hardware components |
| Security and Networking | 10% | - TCP/IP on z/OS - RACF security concepts - Network connectivity and protocols |
| System Operations and Maintenance | 25% | - System utilities and commands - Startup, shutdown, and IPL procedures - JES2/JES3 job entry subsystem - Backup, recovery, and system availability |
| z/OS Operating System Fundamentals | 25% | - z/OS structure and initialization - System libraries and catalogs - Address spaces and workload management - Data sets and file systems |
| Problem Determination and Support | 20% | - IBM support processes and documentation - Dump analysis and diagnostic tools - Hardware/software problem isolation - Error messages and log analysis |
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