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Updated: Oct 18, 2026

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IBM 000-861 Exam Overview:

Certification Vendor:IBM
Exam Name:System Collaboration Sales V5.07.07
Exam Number:000-861
Exam Format:Multiple Choice
Related Certifications:IBM Collaboration Solutions Sales
IBM System i Sales Professional
Available Languages:English
Sample Questions:IBM 000-861 Sample Questions
Exam Way:Authorized IBM/Pearson VUE testing center (legacy exam).
Pre Condition:No formal prerequisite; intended for IBM sales professionals or business partners with knowledge of IBM System i collaboration solutions.
Official Syllabus URL:https://www.ibm.com/training/certification

IBM 000-861 Exam Syllabus Topics:

SectionObjectives
Sales Opportunity Identification- Customer requirements analysis
  • 1. Identifying collaboration challenges
  • 2. Matching IBM solutions to customer needs
IBM System i Collaboration Strategy- Business Value of Collaboration
  • 1. Collaboration solution positioning
  • 2. Customer business benefits
Competitive Positioning- Solution differentiation
  • 1. Handling competitive scenarios
  • 2. IBM competitive advantages
Collaboration Products and Technologies- IBM collaboration portfolio
  • 1. Team collaboration capabilities
  • 2. Messaging and communication solutions
Solution Configuration and Sales Support- Proposal development
  • 1. Resources and sales tools
  • 2. Basic solution configuration

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