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Updated: Sep 06, 2026
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Avaya 133-S-713 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Proactive Contact Solutions Implementation Exam |
| Exam Number: | 133-S-713 |
| Exam Price: | Approx. $150 USD (varies by region) |
| Certificate Validity Period: | Not publicly specified |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 60-65 |
| Available Languages: | English |
| Passing Score: | 70% |
| Exam Format: | Multiple Choice |
| Recommended Training: | Avaya Official Proactive Contact Implementation Training Avaya Proactive Contact Documentation |
| Exam Registration: | Avaya Learning & Certification Pearson VUE |
| Sample Questions: | Avaya 133-S-713 Sample Questions |
| Exam Way: | Online proctored or at authorized Avaya testing centers |
| Pre Condition: | No mandatory prerequisites; recommended experience with Avaya contact center solutions |
| Official Syllabus URL: | https://support.avaya.com/certification/ |
Avaya 133-S-713 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Installation and Setup | 25% | - Initial configuration and licensing - Server and software installation procedures - Database and network configuration |
| Configuration and Administration | 30% | - Dialing modes and campaign configuration - Call list management and import - Agent and supervisor setup - Scripting and call flow design |
| Reporting and Optimization | 10% | - Performance tuning and optimization - Standard and custom reports |
| Maintenance and Troubleshooting | 15% | - System monitoring and logging - Backup and restore procedures - Common issues and resolution |
| Architecture and Overview | 20% | - System architecture and deployment models - Proactive Contact system components - Integration with Avaya communication platforms |
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