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Refer to the Scenario: H&H Ticket.

H&H Ticket has a single administrator for all their locations. They heard about the User self-administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive.
In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)

• A. Modify their personal directory.
• B. Correct their personal entry in the system directory.
• C. Create personal short codes.
• D. Button programming

You are speaking with a customer who has a large multi-site enterprise, and limited IT staff to support a new communications system. They like the idea of housing the primary call control in a reliable data center, but do not have such an environment. In their business today. Local survivability is critical as reliable communications is a core function of their business.
Based on these factors, which IP Office deployment model would meet the customer requirements?

• A. On-Premise
• B. Public Cloud
• C. Hybrid Cloud
• D. Private Cloud

Refer to the Scenario: H&H Tick.

Based on the H&H Ticket scenario, which in Border Controller for Enterprise (SBCE) deployment would you recommend to provide secure, resilient SIP communications for Internal and mobile/remote representatives?

• A. A virtualized high availability Hyper-V deployment
• B. A high availability deployment on two Portwell Cad servers
• C. A high availability deployment on three Dell servers
• D. A high availability deployment on two Dell servers

Refer to the Scenario: IT-FAC.

You are proposing that the customer migrate to SIP trunks and install an Session Border Controller for Enterprise (SBCE). Another Sales Engineer asks you why terminating SIP trunks directly on the IP Office and using the built-in firewall is not a best practice.
What is the reason for using the SBCE to terminate SIP trunks?

• A. It stops attacks and hacks before entering the private network.
• B. It provides VPNIess remote worker functionality for 1600 endpoints.
• C. It provides NAT Traversal not available with direct termination.
• D. It allows registration and authentication to be done in the core of the network.

Refer to the Scenario: H&H Ticket.

The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?

• A. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
• B. IP Office uses many of the same components and applications such as SBCE and System Manager.
• C. The IP Office can be virtualized in either a Nutanix or a VMware environment.
• D. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.