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Updated: Sep 07, 2026

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Apple 9L0-063 Exam Overview:

Certification Vendor:Apple
Exam Name:Mac OS X v10.7 Troubleshooting Exam
Exam Number:9L0-063
Exam Price:$149 USD
Passing Score:73%
Certificate Validity Period:2 years
Exam Format:Scenario-Based, Multiple Choice, Drag-and-Drop
Real Exam Qty:60-65
Related Certifications:Apple Certified Mac Technician (ACMT)
Apple Certified Support Professional
Available Languages:English
Exam Duration:120 minutes
Recommended Training:Apple Training: Mac OS X Lion Troubleshooting
Exam Registration:Apple Certification Portal
Pearson VUE Registration
Sample Questions:Apple 9L0-063 Sample Questions
Exam Way:Onsite at authorized Pearson VUE testing centers; Online proctored exam may be available
Pre Condition:Basic knowledge of Mac OS X, prior experience supporting Mac systems recommended; no mandatory prerequisite exams
Official Syllabus URL:https://training.apple.com/certification

Apple 9L0-063 Exam Syllabus Topics:

SectionWeightObjectives
User Accounts and Permissions20%- File System Security
  • 1. Keychain management
    • 2. POSIX permissions
      • 3. Access Control Lists (ACLs)
        - Account Types and Management
        • 1. Standard, Admin, Guest, Root accounts
          • 2. Home folder structure and permissions
            Networking and Services15%- Network Configuration
            • 1. Wi-Fi, Ethernet, VPN connections
              • 2. TCP/IP settings
                - Network Services and Sharing
                • 1. DNS and connectivity issues
                  • 2. Printer sharing, Screen Sharing
                    • 3. File sharing protocols (AFP, SMB)
                      File Systems and Storage15%- File System Types
                      • 1. Disk partitioning and volumes
                        • 2. HFS+ and Journaling
                          - Maintenance and Repair
                          • 1. FileVault encryption
                            • 2. Verifying and repairing volumes
                              • 3. Disk Utility features
                                Installation and Initial Setup15%- Installing Mac OS X Lion
                                • 1. Recovery system usage
                                  • 2. Installation requirements and media
                                    • 3. Upgrade vs clean install
                                      - Configuration and Initialization
                                      • 1. Setup Assistant
                                        • 2. System preferences configuration
                                          Applications and System Maintenance20%- System Tools and Recovery
                                          • 1. Time Machine backup and restore
                                            • 2. Software Update and migration
                                              • 3. Console and log analysis
                                                - Application Troubleshooting
                                                • 1. Process management (Activity Monitor)
                                                  • 2. Rosetta and compatibility
                                                    • 3. Application crashes and preferences
                                                      Startup Process and Boot Issues15%- Troubleshooting Startup Failures
                                                      • 1. Kernel panics and error messages
                                                        • 2. Safe Mode, Verbose Mode
                                                          • 3. Startup key combinations
                                                            - Mac OS X Boot Sequence
                                                            • 1. Kernel and system launch
                                                              • 2. Firmware and boot loader

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