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Updated: Aug 08, 2026

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Salesforce NP-Con-101 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Nonprofit Success Pack Consultant Exam (NP-Con-101)
Exam Number:NP-Con-101
Exam Format:Multiple-choice, Multiple-select, Scenario-based questions
Related Certifications:Salesforce Certified Platform Administrator
Passing Score:67%
Exam Price:USD 200 (plus applicable taxes); JPY 30,000
Available Languages:English
Real Exam Qty:Approximately 60 scored questions + up to 5 unscored questions
Exam Duration:105 minutes
Recommended Training:Salesforce Nonprofit Success Pack Documentation
Trailhead: Prepare for Salesforce Nonprofit Success Pack Consultant Exam
Exam Registration:Salesforce Certification Help and Scheduling
Official Salesforce Certification Registration
Sample Questions:Salesforce NP-Con-101 Sample Questions
Exam Way:Online proctored exam or onsite testing center
Pre Condition:Salesforce Certified Platform Administrator credential required
Official Syllabus URL:https://trailheadacademy.salesforce.com/certificate/exam-npsp-consultant---NP-Con-101

Salesforce NP-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Integration and Data Management15%- Data Handling
  • 1. Data quality and deduplication concepts
    • 2. Data import and migration strategies
      Analytics5%- Reporting and Insights
      • 1. Campaign tracking and engagement measurement
        • 2. Salesforce reporting for nonprofits
          Solution Design20%- Architecture Design
          • 1. Align solutions to nonprofit business requirements
            • 2. Design scalable nonprofit data models
              Implementation Strategies and Best Practices- NPSP Configuration and Setup
              • 1. Household Account Model implementation
                • 2. Install and configure Nonprofit Success Pack
                  - Project Delivery
                  • 1. Risk identification and mitigation
                    • 2. Consulting best practices for nonprofit implementations
                      Domain Expertise20%- Nonprofit Solution Identification
                      • 1. Marketing and engagement solutions
                        • 2. Trailhead, AppExchange, and Community resources
                          • 3. Fundraising and donor management solutions
                            • 4. Program and volunteer management solutions

                              Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

                              1. Which resource should the consultant recommend to a non-profit organization to suggest new features in NPSP?

                              A) Power of Us Hub
                              B) Salesforce AppExchange
                              C) Trailblazer Community
                              D) Salesforce Help


                              2. A nonprofit is implementing Salesforce for program management. The nonprofit wants to measure user adoption after go-live.
                              What are two metrics the nonprofit can use to measure user adoption'
                              Choose 2 answers

                              A) Percentage of Leads converted on a weekly basis
                              B) Percentage of staff logging in on a weekly basis
                              C) Number of Opportunity records created in the last 30 days
                              D) Number of Account and Contact records created in the last 30 days


                              3. A nonprofit using Case Management wants to avoid visually identifying a subset of clients.
                              How should a consultant configure the view of Contact records to meet the requirement?

                              A) Remove Client Card Component from the Lightning Record Page.
                              B) Set Component Visibility for the Client Photo Component.
                              C) Set Component Visibility for the Client Card Component.
                              D) Remove Client Photo Component from the Lightning Record Page.


                              4. A nonprofit on Unlimited Edition uses direct mail extensively as a fundraising channel. The nonprofit wants to automate the search for duplicate contact records.
                              What should the consultant recommend implementing?

                              A) Duplicate Jobs
                              B) Duplicate Rules
                              C) Scheduled Apex Jobs
                              D) Matching Rules


                              5. A case manager wants to assign a group of services to a client.
                              What should the consultant ensure is configured prior to the case manager using the Case Plan Wizard?

                              A) A Program with Goals
                              B) A new Case Plan
                              C) A Program with Action Item Templates
                              D) A Program with Goals and Action Item Templates


                              Solutions:

                              Question # 1
                              Answer: A
                              Question # 2
                              Answer: B,D
                              Question # 3
                              Answer: B
                              Question # 4
                              Answer: A
                              Question # 5
                              Answer: D

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