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Updated: Oct 14, 2026

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Salesforce Salesforce-Net-Zero-Cloud Exam Syllabus Topics:

TopicDetails
Topic 1
  • Discovery: In this topic, Salesforce practitioners explore strategies to identify and prioritize use cases crucial for implementing Net Zero Cloud effectively. Sub-topics include mapping use cases to Net Zero Cloud features or third-party systems, gathering sustainability-related business requirements, and determining calculation needs based on organizational reporting boundaries. Practitioners also learn to align reporting boundaries with CRMA requirements, connect sustainability goals with appropriate data models, and associate use cases with licenses and third-party applications.
Topic 2
  • Implementation: This topic equips Salesforce practitioners with the expertise to configure Net Zero Cloud settings and enable platform features for prioritized use cases. Sub-topics include mapping requirements to Net Zero Cloud functionality, setting up emission forecasting using historical data, and configuring target-setting for sustainability goals. Practitioners also master CRM Analytics to provide visibility into ESG metrics.
Topic 3
  • Design: In this topic, Salesforce practitioners focus on translating customer requirements into tailored user experiences. Skills include designing analytics configurations (CRMA, Tableau), setting up homepages and utility items for different personas, creating approval processes, and automating workflows. Practitioners also learn to map external data sources to Net Zero Cloud, decide between using out-of-the-box features or customization, and plan effective data migration strategies.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-net-zero-cloud-ap---AP-218

Salesforce Salesforce-Net-Zero-Cloud Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Net Zero Cloud Accredited Professional Exam
Exam Number:Salesforce-Net-Zero-Cloud (AP-218)
Exam Price:$200 USD
Available Languages:English
Certificate Validity Period:2 years
Related Certifications:Salesforce Accredited Professional
Real Exam Qty:55
Exam Format:Case study, Scenario-based, Multiple-choice
Exam Duration:75 minutes
Passing Score:61%
Recommended Training:Net Zero Cloud Accredited Professional Prep
Exam Registration:Salesforce Certification Registration
Sample Questions:Salesforce Salesforce-Net-Zero-Cloud Sample Questions
Exam Way:Online proctored or onsite testing center
Pre Condition:No mandatory prerequisites; recommended experience with Salesforce platform and sustainability concepts
Official Syllabus URL:https://trailheadacademy.salesforce.com/certificate/exam-net-zero-cloud-ap---AP-218

Salesforce Net Zero Cloud Accredited Professional Sample Questions:

Question #1

Which is true of the Net Zero Cloud experience for Managers on a mobile device? (1)

  • A. Compact Layouts control which fields appear in header
  • B. Need mobile to upload an image of the utility bills
  • C. Entering records is the same buy report are only on desktop
  • D. Requires additional licensing to use in mobile
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #2

What differentiates a Scope 1 emission from a Scope 2 emissions? (1)

  • A. Scope 1 is direct emissions from owned assets; Scope 2 is indirect emissions that your organization consumes
  • B. Scope 1 is from fossil fuels; Scope 2 is from renewables
  • C. Scope 1 is from assets owned; Scope 2 is from assets leased and your value chain
  • D. Scope 1 is from manufacturing; Scope 2 is from other business operations
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

What is the base accounting methodology that Salesforce Net Zero Cloud uses? (1)

  • A. Carbon Disclosure Product
  • B. Greenhouse Gas Protocol
  • C. American Carbon Registry Standard
  • D. Clean Development Mechanism
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #4

Which three answers are greenhouse gases? (3 options)

  • A. Hydrogen
  • B. Carbon Monoxide
  • C. Hydrofluorocarbons (HCFCs)
  • D. Water vapor
  • E. Carbon dioxide
Reveal Solution  Discussion  0

Correct Answer: B,C,D  🗳️

Question #5

Where can the sustainability manager configure their preference for scope 2 emissions? (1)

  • A. Define the correct Scope 2 in the Emission Factors
  • B. Both are always active therefore simply hide the field if the client does not want to see both
  • C. It is selected in the Salesforce Setup under ' Net Zero Cloud-Scope 2 ' or ' Sustainability-Scope
  • D. It is a prompt during the installation of the Managed Package
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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