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Avaya 7004.1 Exam Syllabus Topics:

SectionObjectives
Topic 1: Communication Server 1000 Architecture- System architecture and components
  • 1. Communication Server 1000 hardware platforms
    • 2. Avaya Aura integration and system roles
      Topic 2: Networking and High Availability- Network connectivity and resiliency
      • 1. Redundancy, survivability, and failover mechanisms
        • 2. IP networking for Communication Server 1000
          Topic 3: Maintenance Operations- Routine maintenance procedures
          • 1. Backup and restore operations
            • 2. Software upgrades and patch management
              Topic 4: Troubleshooting and Diagnostics- Fault isolation and recovery
              • 1. Alarm and log analysis
                • 2. Network and telephony problem resolution
                  Topic 5: Installation and System Administration- Configuration and administration
                  • 1. User and device configuration
                    • 2. Dial plan and feature administration

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      1. Click the Exhibit button.

                      Consider the customer's current programming: NCOS of 2 = FRL of 2 Class of Service on all sets is CTD
                      With reference to the exhibit, how would you modify Route List Index 1 to permit all station users with an NCOS of 2 to place 1+912 calls?

                      A) Change FRL on Route List Index 1 to FRL 4
                      B) Change FRL on Route List Index 1 to FRL 1
                      C) Change FLI on NPA entry for 1214 to RLI 2
                      D) Leave all existing programming as is.


                      2. You are configuring a bandwidth management zone on a Communication Server 1000 RIs. 7 x Call Server. The Call Server zones will be used for interface communications between endpoints (IP telephones and gateways).
                      Which is the preferred bandwidth management strategy, assuming the network has adequate bandwidth?

                      A) Best Bandwidth (BB)
                      B) Allocated Bandwidth (AB)
                      C) Best Quality (BQ)
                      D) Best Effort (BE)


                      3. Click the Exhibit button.

                      Given the customer Route List index shown in the exhibit, what is the first expensive route that a call placed on that RLI could take?

                      A) Entry 2
                      B) Entry 0
                      C) Entry 3
                      D) Entry 1


                      4. Click the Exhibit button.

                      Given the SDRR programming options shown in the exhibit, which SDRR programming would allow a user to dial 1-900-867-3333, but not successfully dial any other 1-900 based number?

                      A) Table 1
                      B) Table 2
                      C) Table 3
                      D) Table 4


                      5. Given the following network characteristics:
                      three Communication Server 1000 RIs. 7 x systems IP Peer Networking required DN uniqueness cannot be maintained route calls using site Location Codes (LOCs)
                      Which type of dialing plan is recommended for this call routing scenario?

                      A) Flexible Numbering Plan (FNP)
                      B) Coordinated Dialing Plan (CDP)
                      C) Network Attendant Numbering Plan
                      D) Uniform Dialing Plan (UDP)


                      Solutions:

                      Question # 1
                      Answer: B
                      Question # 2
                      Answer: C
                      Question # 3
                      Answer: A
                      Question # 4
                      Answer: A
                      Question # 5
                      Answer: A

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