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Last Updated: Jul 21, 2026
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| Section | Objectives |
|---|---|
| Topic 1: CS 1000 System Architecture | - Core system components and architecture overview
|
| Topic 2: Networking and Integration | - Integration with Avaya Aura® ecosystem
|
| Topic 3: Telephony Features and Services | - Call routing and feature administration
|
| Topic 4: Installation and Configuration | - System setup and initialization
|
| Topic 5: Maintenance and Troubleshooting | - System maintenance procedures
|
1. Click the Exhibit button.
A customer requires that Distinctive Ringing on a route be allowed.
Which programming within the Customer Data Block (LD 15) indicates the number of times the call receive a distinctive ring before redirection?
A) RNGO, RNG1, RNG2
B) DFN0, DFN1, and DFN2
C) FNA0, FNA1, and FNA2
D) CRTO, CRT1, and CRT2
2. Click the Exhibit button.
Given the customer's programmed database shown in the exhibit and AC 1 = 9, over which RLI will a call placed to 9-1-912-534-2222 complete?
A) RLI 2
B) call will not complete as dialed
C) RLI 9
D) RLI 3
E) RLI 4
3. Click the Exhibit button.
Consider a company's dialing plan shown in the exhibit and an example for its requirements:
A station user at the company, with Location Code 221, placed an ESN call, dialing 7-2212581. This would be an On-Net call and the NARS programming must remove the LOC code and dial the DN internally.
What programming would remove the location code for a call dialed within the originating Communication Server 1000 to a DN on that same Communication Server 1000?
A) The location codes for each site would be programmed under the LOC programming in Translation Table #2 at all locations.
B) Each site would have its own Location Code programmed as a Home Location Code (HLOC) under Translation Table #1 in their CS 1000.
C) Each site would have the Location Codes for all sites programmed as Home Location Codes (HLOC) in Translation Table #1 of their CS 1000.
D) Home NPA Codes (HNPA) for each site would be programmed under Translation Table #1 at each location in their CS 1000.
4. Click the Exhibit button.
Given the customer Route List index shown in the exhibit, what is the first expensive route that a call placed on that RLI could take?
A) Entry 2
B) Entry 0
C) Entry 3
D) Entry 1
5. Click the Exhibit button.
You are adding ten digital telephones as required by a customer work order. The customer wants the user to see the calling or called name associated with the number dialed.
Which Customer Level feature from the list shown in the exhibit, must first be provisioned before you can enter names in at the station level?
A) Call Redirection
B) Listed Directory Number
C) Feature Options
D) Call Party Name Display
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: E | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: D |
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