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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. What information must be collected to document a failed incoming call to a group from an automated attendant? (Choose two.)

A) Network packet sniff from the IP Office port
B) Auto attendant WAVE file
C) IP Office configuration file and VoiceMail Pro call flow
D) IP Office and VoiceMail Pro traces
E) Line circuit ID

2. Which application will allow a system administrator to see historical inbound and outbound traffic information on a trunk in the IP Office?

A) Historical Reporting Application
B) Call Detail Reporter
C) Advanced Summary Reporter
D) System Status Application

3. A customer wants to implement a converged solution with the IP Office and VoiceMail Prol. The customer wants to be able to receive Voice Mail messages in Outlook, have the ability to save the .wav files , and receive voice mail notifications when a massage is left. The customer does not want to install any software in the organization's client PCs. Which application would satisfy the customer's requirement?

A) Unified Messaging
B) Message Manager
C) Voicemail Pro with IMS
D) Outcalling
E) Voicemail Pro with UMS

4. Which two are used for collecting data when using the System Status Application to troubleshoot an issue? (Choose two.)

A) Resource View
B) Continuous log
C) Development Tracing
D) Selective View
E) Snapshot

5. An IP 406v2 has been upgraded to the latest release (6.0+). The customer wants to test a 9600 series telephone, however the telephone powers-up but will not register to IP Office. What is causing the issue?

A) The telephone MAC address must registered in IP Office.
B) The telephone requires an IP 500 control unit.
C) The telephone firmware requires an upgrade.
D) The telephone must be changed from SIP to H.323.

Solutions: