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Avaya 3000-3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

Question 1

A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)

A. Backup Server IP Address configured on IP Office
B. Secondary VoiceMail Pr Server installed on the network
C. License for the secondary VoiceMail Pro Server
D. Primary Server IP Address configured on the secondary server

Question 2

A customer has a help desk call center with 50 agents. Agent time on call are billable to the clients calling in. which combination of features best meets their needs?

A. ACD to distributed Hunt Groups and one-X Portal Call Accounting
B. ICR with account codes and CDR-enabled for billing.
C. VoiceMail Pro, Account codes with CLI, one-X Portal Call Accounting
D. ACD via VM Pro Campaign Manager and a campaign database

Question 3

What is the maximum number of digital stations that would be supported on an IP500 chassis with three DS cards and a combo card?

A. 32
B. 48
C. 30
D. 24

Question 4

An IP Office CCR administrator examines a CCR agent's user profile in Manager. The administrator discovers that on the user's Telephony tab the "Forced Login" checked box is grayed out. What does this mean?

A. The CCR Agent is not a CCR administrator.
B. The CCR Agent is checked on the user's telephony tab.
C. The CCR Agent is in After Call Work (ACW).
D. The CCR Agent is not logged into the telephone.
E. All of the CCR licenses are being used.

Question 5

An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. What must be added to the IP Office to make this work?

A. ATM16 Expansion Module
B. PR124/PR130 or PRI-U Expansion Card
C. VCM32
D. PRI-UNI Expansion Card

Solutions: